Senior Academic Advisor

Texas Tech University•Lubbock, TX

13d

About The Position

Performs advanced academic advising, educational, professional, or training activities for individuals or groups. The role may assist with analyzing special or complex problems and may supervise Academic Advisors or other employees. Performance is based on individual advising effectiveness and overall program results. Work is performed under standard supervision in accordance with established policies and procedures. The Senior Academic Advisor advises undergraduate students on scheduling and academic planning, working with faculty to coordinate classes and supporting students’ academic careers and success. The advisor provides educational guidance through goal setting and prepares degree plans aligned with Degree Works. The role also serves as a first point of contact for office questions, assists with appointments and referrals, participates in student success and recruiting activities, and coordinates with university personnel to address student questions and concerns. Communications must be kind, professional, responsive, consistent, timely, and accurate.

Requirements

Bachelor’s degree.
One year of relevant experience.
Critical thinking and communication skills.

Responsibilities

Advise undergraduate students on class scheduling and academic planning.
Coordinate with faculty regarding classes and students’ academic careers.
Monitor student success.
Provide educational guidance and academic advising through goal setting.
Write degree plans aligned with Degree Works.
Respond to questions and concerns with kind, professional, responsive, consistent, timely, and accurate communication.
Serve as the first point of contact for office questions in person and by phone.
Assist with appointments and provide referrals as needed.
Participate in events, activities, and documentation in Raider Success Hub.
Participate in recruiting events and Red Raider Orientation.
Coordinate with TTU personnel to proactively seek solutions to student questions and concerns.
Participate in weekly staff meetings and respond to email communications.
May supervise Academic Advisors or other employees.
Assist with analysis of special or complex problems.