Academic Advisor

Feather River College•Quincy, CA

18h

About The Position

Under the general supervision of the Director of Academic Advising Programs or an assigned administrator, the Academic Advisor provides advising support, outreach, student support, and program assistance within assigned academic support and student success areas. The position helps students navigate academic and student support processes, understand institutional requirements, access resources, and develop educational and career goals within established guidelines and procedures. The Academic Advisor supports equitable access, student engagement, persistence, retention, and educational achievement through culturally responsive communication, outreach, coordination, and student-centered support. The role serves as a liaison among students, faculty, staff, schools, community organizations, and external agencies. It operates within established policies and procedures and does not include counseling faculty authority, instructional responsibility, independent program authority, or formal supervisory authority over permanent staff. Assignments may be in specialized program, outreach, athletic, recruitment, or grant-funded service areas, with duties varying according to operational needs. This classification provides guidance, information, referrals, and student support within established procedures. It does not provide academic or personal counseling, educational planning authority, or instructional services reserved for faculty, and it does not have institutional policy-making, independent program administration, or budget authority. The position is classified as FLSA non-exempt and Classified – CSEA.

Requirements

Bachelor’s degree from an accredited college or university and one year of experience in advising, outreach, education support, student services, youth development, recruitment, or related student-focused services; or an equivalent combination of education and experience demonstrating the required knowledge, skills, and abilities.
Ability to travel locally and regionally as required by the assignment.
Willingness to work occasional evenings, weekends, or off-site activities in support of assigned programs and student services.
Ability to provide guidance, information, outreach, and student support within established procedures and guidelines.
Ability to assist students with educational, enrollment, transfer, and support-service processes.
Ability to establish and maintain effective working relationships with individuals from diverse backgrounds and experiences.
Ability to communicate effectively and respectfully with people from varied backgrounds, experiences, and perspectives.
Ability to support inclusive and equitable student engagement and service delivery.
Ability to coordinate workshops, outreach activities, presentations, orientations, and student support activities.
Ability to organize, prioritize, and manage multiple assignments, activities, deadlines, and operational processes with attention to detail.
Ability to interpret and explain policies, procedures, deadlines, eligibility requirements, and program guidelines.
Ability to maintain accurate records, documentation, reports, and program data.
Ability to use databases, spreadsheets, student information systems, and related technologies effectively.
Ability to develop and maintain informational, outreach, and presentation materials.
Ability to exercise sound judgment, professionalism, discretion, and confidentiality when handling sensitive information.
Ability to adapt to changing priorities, operational needs, technologies, regulations, and student-service requirements.
Ability to work independently within established guidelines and collaboratively as part of a team.

Nice To Haves

Experience working in a community college or other postsecondary educational environment.
Experience working with diverse student populations, including first-generation, low-income, historically underserved, disproportionately impacted, or nontraditional students.
Experience conducting outreach, workshops, presentations, or student engagement activities.
Experience supporting student success, retention, or educational support initiatives.
Experience using student information systems, databases, educational technologies, website content tools, or digital communication platforms.
Demonstrated ability to support inclusive and equitable student engagement and success initiatives.
Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

Responsibilities

Provide advising support, guidance, and information about academic processes, institutional requirements, educational pathways, student support services, and available resources.
Assist students with admissions, registration, enrollment, financial aid, transfer, educational planning, and related support processes.
Support equitable access to programs, services, and resources for students from diverse backgrounds.
Use culturally responsive communication and support practices to promote student engagement, persistence, retention, and success.
Help students identify educational, career, transfer, and support-service resources appropriate to their needs and goals.
Refer students to departments, faculty, counselors, support programs, community resources, and external agencies as needed.
Coordinate and support student success activities, workshops, orientations, outreach events, campus visits, presentations, and engagement activities.
Support outreach efforts to increase access, participation, persistence, and success, particularly for historically underserved and disproportionately impacted student populations.
Develop and maintain outreach, advising, workshop, presentation, and informational materials using print, presentation, website, and digital communication platforms.
Maintain regular communication and follow up with students to support participation, retention, academic progress, and educational engagement.
Explain institutional policies, procedures, deadlines, and program requirements to students.
Maintain accurate electronic and physical records, documentation, case notes, participation records, and program data.
Compile, track, monitor, and prepare reports related to assigned activities, student services, participation, and operational requirements.
Use student information systems, databases, spreadsheets, communication systems, and related technologies to support assigned work.
Collaborate with faculty, staff, administrators, schools, community organizations, and external partners on coordinated student services and success initiatives.
Foster welcoming, respectful, inclusive, and student-centered interactions.
Maintain confidentiality of student information and records in accordance with FERPA, applicable laws and regulations, and District policies.
Participate in meetings, trainings, professional development, committees, and shared governance activities as assigned.
May provide lead direction to student assistants, peer mentors, tutors, or temporary staff.
May support special populations, including co-enrolled high school students, CalWORKS participants, and students experiencing academic difficulties.
Plan and deliver workshops and other student success activities and initiatives.
Assist in implementing activities outlined in the Student Equity Plan.
Collect and analyze data and write reports evaluating the effectiveness of student success initiatives and activities.
Perform related duties as assigned.