Academic Advisor
About The Position
The Academic Advisor provides academic advising to a caseload of new, continuing, and returning students. The role builds relationships with students and advises them on programs and majors, policies and procedures, registration, degree completion, transfer, and campus and community resources. The position also provides leadership, supervision, and management for a team of program advisors, including hiring, termination, and pay recommendations. It collaborates with advising colleagues and academic program chairs to support student success, participates in program and college meetings, and contributes to advising assessment and quality improvement initiatives. The position is staff, salaried, exempt, and not grant funded. It is scheduled for 260 duty days; the work schedule is to be determined.
Requirements
- Bachelor's degree.
- One to three years of experience working in higher education.
- Knowledge of current Owens Community College policies and procedures, catalog degrees, and prerequisite and corequisite requirements.
- Knowledge of Banner, Degree Works, Onbase, Ozone, Transferology, and Owens Internet and Intranet.
- Awareness of Academic Services procedures and practices related to Student Development.
- Knowledge of campus resources, career decision-making and development, student development theories, and transfer options.
- Knowledge of developmental academic advising principles and practices.
- Diversity awareness and understanding.
- Excellent verbal and written customer service skills.
- Strong interpersonal and problem-solving skills.
- Ability to handle potentially high-stress situations with professionalism and composure.
- Ability to work effectively with others throughout the college community to deliver student services.
- Ability to stay current on changes in college policies, procedures, and degree and certificate requirements.
- Ability to use knowledge of policies and procedures to make everyday operational decisions.
- Flexibility to adapt to changing student services demands.
- Ability to successfully manage multiple projects and tasks simultaneously.
- Ability to organize facts and materials for presentations.
Nice To Haves
- Academic advising experience preferred.
Responsibilities
- Maintain office hours to assist students and prospective students with advising, registration, academic planning, and referrals to appropriate resources.
- Manage enrollment for an assigned caseload as directed by advising leadership, including follow-up on assessment and registration, outreach to at-risk students and target segments, and follow-up on early alerts.
- Provide leadership, supervision, and management for a team of program advisors, including hiring, termination, and pay recommendations.
- Build rapport with students, respond to inquiries in a timely manner, encourage students to meet with their advisor at least once per semester, and maintain ongoing contact.
- Maintain general knowledge of college programs, with particular attention to assigned academic programs.
- Participate in assigned academic program meetings and committees as needed or directed by the supervisor.
- Participate in advising, program, committee, and curriculum update meetings to stay current on program information and college changes affecting advising and students.
- Use advising tools, assessment worksheets, and technology during sessions, including advising syllabi, student assessments and inventories, college Internet and Intranet resources, Onbase, student administrative databases, and academic planning tools.
- Participate in ongoing advisor professional development as required by advising leadership.
- Collaborate with the advising team and chairs of assigned academic programs to increase student success.
- Assist with planning and coordinating advising and registration activities, special events, and projects on and off campus as needed.
- Assist with assessment and evaluation of the advising program and contribute to quality improvement through the strategic action planning process.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
