Aerie - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•West Des Moines, IA
•Onsite

About The Position

The full-time Selling Team Leader is the Store Team Leader’s go-to partner for developing and implementing business strategy and leading daily store operations. The role focuses on training and coaching the team to become high-performing sellers who deliver an outstanding guest experience, meet sales goals, uphold merchandising standards, and achieve operational excellence. The Selling Team Leader represents company values and leads by example. As a key Leader on Duty, this role drives sales by maximizing Fitting Room and Salesfloor productivity, building guest loyalty, analyzing reports and daily trends, and contributing to business plans and key performance indicators. The Selling Team Leader recruits, hires, trains, and develops associates; provides ongoing feedback and coaching; promotes engagement; and holds the team accountable to service standards. The role also supports daily operations, maintains visual and brand standards, ensures guest-ready Fitting Rooms, and upholds store safety, asset protection, and company policies. Aerie is a lifestyle brand offering intimates, apparel, activewear, and swim collections. Its #AerieREAL movement promotes body positivity and empowerment. As part of its Real Good promise, the company makes select products using recycled polyester, recycled nylon, or sustainably sourced cotton.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, with attention to detail, prioritization, and time-management skills.
  • Ability to lead and develop teams and a general understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Passion for AE and Aerie products.

Responsibilities

  • Drive sales as a key Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reports and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader on short- and long-term business plans and key performance indicators.
  • Motivate and inspire the team through company values, model leadership, and hold associates accountable to customer service standards.
  • Recruit and hire talent to staff the store according to business needs.
  • Train and develop associates to deliver outstanding service.
  • Provide ongoing performance feedback and real-time coaching; prioritize team touch bases, development plans, and performance reviews.
  • Drive associate engagement by recognizing and celebrating strong performance.
  • Execute and improve daily operational procedures and support visual standards throughout store zones.
  • Ensure Fitting Rooms are guest-ready and meet brand standards.
  • Maintain store safety and asset protection standards and follow company policies and procedures.

Benefits

  • 40% year-round discount on AE and Aerie products, with additional seasonal discounts.
  • Store contests offering opportunities to win free merchandise and other prizes.
  • Subject to eligibility requirements: medical, vision, and dental coverage; wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
  • Holiday pay, varying by job level and type, location, employment classification, and years of service.
  • Discretionary bonuses and other incentives may be provided.
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