AE - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•Canutillo, TX

About The Position

As a full-time Selling Team Leader, you are the Store Team Leader’s go-to partner for developing and implementing business strategy and leading the store’s daily operations. You train and coach the team to become high-performing sellers who deliver an outstanding guest experience, meet sales goals, uphold merchandising standards, and achieve operational excellence. You represent AEO’s values and bring your authentic self to work.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, attention to detail, and strong prioritization and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Enthusiasm for AE and Aerie products.

Responsibilities

  • Drive sales as a Leader on Duty by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through an excellent guest experience.
  • Analyze reporting and daily trends to inform strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key KPIs.
  • Motivate and inspire the team through AEO’s core values, model leadership, and hold associates accountable to customer service standards.
  • Recruit and hire talent to staff the store according to business needs.
  • Train and develop associates to provide outstanding service.
  • Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews; promote engagement by celebrating strong performance.
  • Execute and improve daily operational procedures, maintain visual standards throughout store zones, and keep Fitting Rooms guest-ready and aligned with AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to AEO policies and procedures.

Benefits

  • Eligible associates may receive health care benefits, including medical, vision, and dental coverage.
  • Wellness benefits.
  • 401(k) retirement benefits.
  • Life and disability insurance.
  • Employee stock purchase program.
  • Paid time off, paid sick leave, and holiday pay, subject to eligibility and variation by job level, location, employment classification, and years of service.
  • Parental leave and benefits.
  • Discretionary bonuses and other incentives may be provided at AEO’s discretion.
  • 40% year-round product discount at AE and Aerie, with additional seasonal discounts.
  • Store contests offering opportunities to win free merchandise and other prizes.
  • Opportunities for development, learning new skills, and career advancement.
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