AE - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•Woodstock, GA

About The Position

The full-time Selling Team Leader is the Store Team Leader’s go-to partner for developing and implementing business strategy and leading daily store operations. The role focuses on coaching and developing a high-performing sales team that delivers an outstanding guest experience, meets sales goals, maintains merchandising standards, and achieves operational excellence. The Selling Team Leader serves as a Leader on Duty and represents AEO’s company values.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, attention to detail, and strong priority-setting and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Enthusiasm for AE and Aerie products.

Responsibilities

  • Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a high-quality guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key KPIs.
  • Motivate and inspire the team, model AEO’s core values, and hold associates accountable for customer service standards.
  • Recruit and hire talent to ensure the store is staffed to meet business needs.
  • Train and develop associates to deliver outstanding service.
  • Provide ongoing performance feedback and real-time coaching; conduct team touch bases, development plans, and performance reviews, and support associate engagement.
  • Execute and improve daily operational procedures and maintain visual standards throughout store zones.
  • Ensure Fitting Rooms are guest-ready and meet AEO Brand Standards.
  • Maintain store safety and Asset Protection standards and comply with company policies and procedures.

Benefits

  • Eligible associates may receive health care benefits, including medical, vision, and dental insurance.
  • Wellness benefits.
  • 401(k) retirement benefits.
  • Life and disability insurance.
  • Employee stock purchase program.
  • Paid time off, paid sick leave, and holiday pay, which vary by job level and type, location, employment classification, and years of service.
  • Parental leave and benefits.
  • Discretionary bonuses and other incentives may be provided at the company’s discretion.
  • 40% year-round product discount at AE and Aerie, with additional seasonal discounts.
  • Store contests offering opportunities to win free merchandise and other prizes.
  • Development opportunities, opportunities to learn new skills, and potential for career advancement.
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