AE - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•Woodstock, GA

About The Position

The full-time Selling Team Leader (Assistant Manager) is the Store Team Leader’s go-to partner in developing and implementing the store’s business strategy and leading daily operations. The role focuses on training and coaching the team to become high-performing sellers who deliver an outstanding guest experience, achieve sales goals, uphold merchandising brand standards, and maintain operational excellence. The Selling Team Leader models the company’s values and serves as a key Leader on Duty (LOD).

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask, with attention to detail, prioritization, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Passion for AE and Aerie products.

Responsibilities

  • Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader to develop short- and long-term business plans that drive key KPIs.
  • Motivate and inspire the team through AEO’s core values, model leadership, and hold associates accountable to customer service standards.
  • Recruit and hire talent to ensure the store is staffed to meet business needs.
  • Train and develop associates to support outstanding service.
  • Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews.
  • Drive associate engagement by recognizing and celebrating team performance.
  • Execute and improve daily operational procedures and support visual standards throughout the store.
  • Maintain guest-ready Fitting Rooms that meet AEO Brand Standards.
  • Maintain store safety standards, follow Asset Protection standards, and adhere to company policies and procedures.

Benefits

  • Development opportunities and opportunities to learn new skills and advance a career.
  • 40% year-round product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests offering opportunities to win free merchandise and other exclusive prizes.
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