AE - Selling Team Leader (Assistant Manager)

American Eagle Outfitters•Frisco, TX

About The Position

The full-time Selling Team Leader is the Store Team Leader’s go-to partner in developing and implementing business strategy and leading the store’s daily operations. The role focuses on training and coaching the team to become high-performing sellers who meet sales goals, uphold merchandising brand standards, and deliver operational excellence and an outstanding guest experience. The Selling Team Leader represents the company’s values and leads by example.

Requirements

  • Previous experience leading teams in a retail management role.
  • Ability to multitask with attention to detail, strong priority-setting, and time-management skills.
  • Ability to lead and develop teams.
  • General understanding of employment law.
  • Business acumen.
  • Flexible availability to work when guests shop.

Nice To Haves

  • Passion for AE and Aerie products.

Responsibilities

  • Act as a key Leader on Duty and drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a strong guest experience.
  • Analyze reports and daily trends to support strategic business decisions and contribute to the store’s financial success.
  • Partner with the Store Team Leader on short- and long-term business plans to drive key KPIs.
  • Motivate and inspire the team through AEO’s core values and hold associates accountable to customer service standards.
  • Recruit and hire talent to ensure staffing meets business needs.
  • Train and develop associates to deliver outstanding service.
  • Provide ongoing performance feedback through real-time coaching, team touch bases, development plans, and performance reviews.
  • Promote associate engagement and recognize strong team performance.
  • Execute and improve daily operational procedures and support visual standards throughout the store.
  • Maintain guest-ready Fitting Rooms in accordance with AEO Brand Standards.
  • Maintain store safety and Asset Protection standards and follow company policies and procedures.

Benefits

  • Career development opportunities and opportunities to learn new skills.
  • Potential for career advancement.
  • Year-round 40% product discount at AE and Aerie, plus additional seasonal discounts with new Floorsets.
  • Store contests offering chances to win free merchandise and other exclusive prizes.
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