Customer Service - Self Storage Manager

Public Storage•Portsmouth, NH

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, assessing customers’ storage needs, recommending storage options, and selling packing and moving supplies. Property Managers conduct daily storage-unit inspections to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The role also includes cleaning and daily maintenance of interior areas and exterior grounds. The position pays $17.50 per hour. Schedules are flexible and full-time, between 9:30 a.m. and 6 p.m., with weekend hours until 5 p.m. Employees traveling between properties or for other work-related tasks receive mileage reimbursement. Performance-based bonuses are available.

Requirements

  • Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct work-related business.
  • Ability to lift, move, or transport items weighing up to 35 pounds.
  • Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make suggestions.
  • Sell packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers stay current with payments, including making reminder and collection calls when required.
  • Travel between multiple property locations and perform other work-related business using a personal vehicle.
  • Clean and maintain interior areas, including sweeping and mopping.
  • Maintain exterior grounds and curb appeal by keeping areas clean and free of debris.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life insurance and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
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