Customer Service - Self Storage Manager

Public Storage • Lebanon, TN

5d

About The Position

Public Storage is hiring Property Managers to work independently at multiple self-storage locations. The role involves spending time both indoors and outdoors, assessing customers’ storage needs and recommending storage solutions and packing and moving supplies. Managers inspect units to confirm inventory and availability, audit cash drawers, make bank deposits, and help customers stay current on payments through reminders and collection calls when required. The work also includes cleaning and routine maintenance, such as sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

The schedule is flexible and full-time, with work hours between 9:30 a.m. and 6 p.m.; weekend hours extend until 5 p.m. Employees who average 20 or more hours per week become eligible for full-time benefits. The listed pay is $15.00 per hour, with the opportunity to earn performance-based bonuses. Mileage reimbursement is available for travel between properties and other work-related tasks.

Requirements

• Experience in a customer-service-centered sales environment, such as retail, restaurant, fast food, or another service-based company.
• Valid driver’s license.
• Own and use a vehicle to travel between work locations and for other work-related business.
• Ability to lift, move, or transport items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.

Responsibilities

• Assess customers’ storage needs and suggest appropriate options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers keep payments current by making reminder and collection calls when required.
• Travel between work locations and conduct other work-related business using a personal vehicle.
• Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Walk around facilities, climb stairs, and open large doors.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off
• Sick time
• Flexible spending account
• Company-paid life insurance
• Company-paid accidental death insurance
• Exclusive vendor discounts
• Mileage reimbursement for travel between properties or other work-related tasks
• Opportunity to earn performance-based bonuses

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed