Security Visitor Center Receptionist

Allied Universal•Town of Niskayuna, NY

10d•Onsite

About The Position

Allied Universal is hiring a full-time Security Visitor Center Receptionist at an R&D site in Niskayuna, New York. The schedule is Monday through Friday, 7 a.m. to 4 p.m. The listed pay is $25.00 per hour, with a training rate of $20.00 per hour. The receptionist serves as a first line of defense and the first point of contact for guests, customers, and clients. The role combines customer service, administrative support, and security functions. It requires a professional demeanor, strong communication and observation skills, computer proficiency, and the ability to remain calm and think critically in stressful situations. The receptionist handles inbound and outbound calls, recognizes signs of intrusion, helps de-escalate conflict, maintains proprietary information in confidence, and enforces security and safety regulations politely. The position also supports special events and facility operations. Applicants for this particular opening must be at least 21 years old and have at least two years of meaningful equivalent work experience and/or an AAS degree. They should have high proficiency with Microsoft Office and strong English reading, writing, and speaking skills. The posting also lists a high school diploma or equivalent, or five years of verifiable experience, and prior receptionist experience among its minimum requirements. Employment is conditional on applicable background investigation and drug screening. Licensing requirements may apply under state or local law.

Requirements

Applicants for this opening must be at least 21 years of age.
At least two years of meaningful equivalent work experience and/or an AAS degree.
High proficiency with Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
Strong English proficiency in reading, writing, and speaking.
The minimum requirements section lists a high school diploma or equivalent, or five years of verifiable experience.
Prior experience as a receptionist.
Applicants are subject to a background investigation in accordance with applicable law.
Applicants are subject to a drug screen to the extent permitted by law.
Licensing may be required under state or local law; a valid driver's license is required for driving positions only.

Responsibilities

Provide customer service by carrying out safety and security procedures, site-specific policies, and emergency response activities when appropriate.
Respond calmly to incidents and critical situations using a problem-solving approach.
Conduct regular and random patrols around the business and perimeter.
Observe people entering and leaving the office space to protect employees and assets.
Ensure entrants sign in correctly, assign the appropriate badge, and apply approved compliance codes.
Log the distribution of temporary and visitor badges, audit their use, and submit a monthly inventory.
Mitigate unwanted intruders and ensure visitors are escorted at all times.
Monitor visible and audible alarms.
Ensure doors are shut and in optimal condition.
Submit a daily activity report covering critical events, office needs, and relevant updates for the leadership team.
Provide input for documentation and help bridge communication and understanding of day-to-day job functions.
Report significant security-related incidents to the Global Security Operations Center and its leadership.
Answer inbound and outbound calls, maintain confidential proprietary information, and enforce security and safety regulations.