Security Systems Field Technician Lead

LaForce Careers•Tampa, FL

About The Position

LaForce is seeking an experienced Security Integration Field Technician Lead to lead security system installation projects, mentor field staff, and provide technical expertise and service to customers. The role serves as a day-to-day technical leader in the field, coordinating work to ensure projects are completed safely, efficiently, and to high quality standards. It does not include direct hiring or performance management responsibilities.

Requirements

Associate degree, technical training, military experience, or equivalent experience in security integration, low voltage, or related technical fields.
Experience leading projects and mentoring technicians.
Strong communication, customer service, and problem-solving skills.
Working knowledge of access control, IP video, intercom, voice/data cabling, low-voltage systems, networking concepts, and troubleshooting electrical and security technologies.
Ability to read blueprints, specifications, floor plans, and wiring diagrams.
ESA CAT Level 1 certification or willingness to obtain it.
Valid driver's license with an acceptable driving record.

Responsibilities

Lead installation, programming, troubleshooting, and commissioning of access control, video surveillance, intercom, and low-voltage security systems.
Coordinate field projects with customers, project managers, sales teams, and technicians to support safe, high-quality, efficient completion.
Train, mentor, and provide technical leadership to Field Technicians and Field Laborers, fostering safety and continuous improvement.
Troubleshoot systems onsite and remotely, train customers on system functionality, and provide technical support.
Review project documentation and maintain accurate service records, customer approvals, and as-built drawings.
Represent LaForce professionally through exceptional service, quality workmanship, and strong customer relationships.