Security Supervisor - Exempt

Island Resort & Casino•Harris, MI

12d•Onsite

About The Position

This role involves providing guidance and direction to security personnel, setting an example in performance, dependability, customer service, and personal appearance. The Security Supervisor is responsible for completing necessary HR forms, conducting personnel evaluations, and resolving subordinate issues through counseling or disciplinary action. This position requires effective communication with management, other departments, surveillance, and law enforcement. The supervisor will also provide assistance to other departments, review and approve incident and medical reports, and ensure pertinent information is passed to the next shift. Key responsibilities include directing emergency response, acting as the first responder to medical incidents, and performing crowd control or evacuation if necessary. The role may also involve bomb searches, dispatcher and officer duties, and attending departmental meetings and external seminars for professional development.

Requirements

Experience in security procedures.
Ability to set an example in performance, dependability, customer service, and personal appearance.
Proficiency in completing HR forms (tardy/absenteeism, disciplinary actions, barrment forms).
Skills in evaluating security personnel.
Ability to resolve subordinate problems/conflicts.
Effective communication skills with management, peers, surveillance, and law enforcement.
Ability to provide assistance/support to other departments.
Proficiency in reviewing and approving incident and medical reports.
Ability to pass on pertinent information to the next shift.
Capability to direct and provide emergency support.
First response skills for medical incidents.
Ability to perform evacuation/crowd control.
Willingness to perform bomb searches.
Ability to train as scheduled.
Willingness to perform duties of dispatcher and officers as needed.
Ability to attend meetings and provide input.
Willingness to attend seminars for professional growth.
Willingness to travel as required for training/seminars.

Responsibilities

Provide guidance and direction of security personnel in proper procedures of duties.
Set an example in performance, dependability, customer service, and personal appearance for others to follow.
Complete tardy/absenteeism forms, disciplinary actions and barrment forms as necessary.
Complete evaluations of Security personnel.
Resolve subordinate problems/conflicts with counseling or disciplinary action.
Communicate with Manager, Supervisors, Surveillance, and Law enforcement agencies as needed.
Provide assistance/support to other departments as needed.
Review and approve all incident and medical reports written during shift.
Pass on any pertinent information to on-coming shift.
Direct and provide emergency support when such situations arise.
First response to medical incidents.
Evacuate/crowd control if necessary.
Bomb search if necessary.
Train as scheduled.
Perform duties of dispatcher and officers as needed or requested.
Attend meetings with department manager and fellow supervisors to provide input and share information.
Attend seminars to continue professional growth, travel as required for training/seminars.
All other duties as assigned.