Security Specialist- St. Paul, MN Headquarter Office
About The Position
The Security Specialist maintains customer service while monitoring security systems and equipment, supporting security system programming and badging, observing and reporting suspicious behavior and incidents, enforcing company policies, and analyzing footage and alarms to identify patterns or trends. The role works daily in a campus environment and requires calm, decisive action, including during emergencies. The specialist communicates with law enforcement, fire departments, emergency medical personnel, and other state or federal agencies; responds to alarms; investigates suspicious behavior, incidents, and security breaches; and may apprehend trespassers or escort unauthorized people off the property. The role also supports professional communication and collaboration among security staff and internal partners, maintains activity logs and incident reports, and prepares surveillance reports. Regular training in verbal de-escalation and conflict resolution, including the use-of-force continuum, is required, along with ongoing performance feedback and evaluation. The position may support security operations at multiple campus locations, cover shifts, assist with security officer training, and perform other assigned duties. This is an hourly position.
Requirements
- At least 3–4 years of related experience in a previous security role.
- High school diploma or GED.
- Valid Class D or higher driver's license and a clean driving record for at least five years.
- Direct knowledge of access control and CCTV applications or platforms.
- Strong analytical and problem-solving skills.
- Ability to work independently, potentially alone on a shift, and within a security team and reporting structure.
- Motivation and willingness to continuously learn, apply training techniques, and create a self-development plan for curriculum objectives.
- Training in First Aid, CPR, and AED use.
- Extensive knowledge of public safety, security operations, and procedures.
- Strong customer service skills, good judgment, a professional and service-minded persona, and willingness to act decisively.
- Ability to lift at least 25 pounds and patrol throughout the facility and exterior grounds.
Nice To Haves
- Post-secondary education.
- Experience with Genetec, Axis, Bosch, or Hanwha camera platforms and AI intercoms.
Responsibilities
- Monitor security systems and equipment, respond to alarms, and support security system programming and badging activities.
- Observe and report suspicious behavior and incidents, enforce company policies, and analyze footage and alarms for patterns or trends.
- Investigate suspicious behavior, incidents, and security breaches; apprehend trespassers or escort unauthorized people from the property when needed.
- Communicate and collaborate professionally with security staff, internal resource partners, and stakeholders.
- Communicate effectively with law enforcement, fire departments, emergency medical personnel, and other state or federal agencies.
- Maintain daily activity logs and incident reports and prepare surveillance reports.
- Participate in regular verbal de-escalation and conflict-resolution training, including training on the use-of-force continuum, and incorporate feedback into performance improvement.
- Patrol and inspect buildings and exterior grounds, including in all weather conditions as required.
- Support security operations at other campus locations, cover shifts, and assist with security officer training as needed.
Benefits
- Ecolab provides comprehensive, market-competitive benefits for associates and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
