Security Specialist- St. Paul, MN Headquarter Office
About The Position
The Security Specialist maintains customer service while monitoring security systems and equipment, supporting security system programming and badging, observing and reporting suspicious behavior and incidents, enforcing company policies, and analyzing footage and alarms for patterns or trends. The role works in a campus environment and requires calm, decisive responses, including during emergencies. It involves communicating effectively with law enforcement, fire departments, emergency medical personnel, and other state or federal agencies. The specialist monitors and responds to alarms, analyzes security footage, investigates suspicious behavior, incidents, and breaches, and may apprehend trespassers or escort unauthorized people from the property. The role also supports communication and collaboration among security staff and internal partners, maintains daily activity logs and incident reports, and prepares surveillance reports. Regular training in verbal de-escalation and conflict resolution, including use-of-force-continuum tactics, is required, along with ongoing performance feedback and evaluation to support continuous improvement and compliance with ethical standards. Physical demands include prolonged sitting or working and standing, lifting at least 25 pounds, and patrolling the facility and exterior grounds in all weather conditions for rounds and inspections. The specialist may support security at more than one campus location to cover shifts, assist with security officer training, and perform other assigned duties. This is an hourly position.
Requirements
- At least 3–4 years of related experience in a previous security role.
- High school diploma or GED.
- Valid Class D or higher driver's license and a clean driving record for at least five years.
- Direct knowledge of access control and CCTV applications or platforms.
- Strong analytical and problem-solving skills.
- Ability to work independently, potentially alone on a shift, or within the security team framework and reporting structure.
- Motivation and willingness to learn continuously, apply training techniques, and create a self-development plan for curriculum objectives.
- Training in First Aid, CPR, and AED use.
- Extensive knowledge of public safety, security operations, and procedures.
- Strong customer service skills, good judgment, a professional and service-minded persona, and willingness to act decisively.
- Ability to lift at least 25 pounds and patrol the facility and exterior grounds in all weather conditions.
Nice To Haves
- Post-secondary education is preferred.
- Experience with Genetec, Axis, Bosch, or Hanwha cameras and AI intercoms.
Responsibilities
- Monitor security systems, equipment, alarms, and security footage.
- Support security system programming and badging activities.
- Observe and report suspicious behavior and incidents, and enforce company policies.
- Respond to alarms and investigate suspicious behavior, incidents, and security breaches.
- Apprehend trespassers or escort unauthorized people off the property when required.
- Communicate and collaborate professionally with security staff, internal resource partners, and stakeholders.
- Communicate effectively with law enforcement, fire departments, emergency medical personnel, and other state or federal agencies.
- Maintain daily activity logs and incident reports, and prepare surveillance reports.
- Participate in regular verbal de-escalation and conflict-resolution training, and apply tactics along the use-of-force continuum.
- Support security coverage at multiple campus locations and assist with security officer training as needed.
- Conduct building rounds and inspections, including patrols of facilities and exterior grounds.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
