Security Shift Supervisor Data Center

Allied Universal•Carrollton, TX

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services during an assigned shift at a customer site. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role also includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or equivalent, or five years of verifiable experience.
  • Possess effective written and oral communication and interpersonal skills, including the ability to interact professionally and effectively with personnel at all levels and the general public.
  • Be able to use initiative and independent judgment within established guidelines.
  • Be able to prepare written reports and logs frequently in neat, legible handwriting.
  • Be able to read and understand operating procedures and instructions.
  • Meet any applicable state or local licensing requirements, which may be required before employment.
  • Successfully complete a background investigation and a post-offer/pre-employment drug and alcohol test; a driver record check may also be required.
  • Have intermediate computer skills to use wireless technology at client-specific sites.
  • Display exceptional customer service and communication skills.
  • For driving positions: possess a valid driver's license, at least one year of driving experience, a clean driving record under the stated criteria, the minimum insurance required by company policy, and the ability to operate a vehicle safely.

Responsibilities

  • Supervise and coordinate the delivery of quality services during an assigned shift at a customer site.
  • Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift.
  • Provide coaching, recognition, and discipline within the approved empowerment range.
  • Handle common and crisis situations at the client site calmly and efficiently.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven holidays annually paid at time and a half if worked.
  • Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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