Security Shift Supervisor, Bowling Green OH, FT

Marksman Security LLC•Bowling Green, OH

About The Position

Marksman Security is hiring a Security Shift Supervisor to help oversee security operations at an assigned client site and shift in Bowling Green, Ohio. The supervisor manages and supports security officers, helps ensure high-quality security services, handles escalated issues and emergencies, and maintains operational procedures, records, and post orders. The role also includes site patrols, access control, visitor and vendor management, CCTV monitoring, customer service, and coordination of staff training. Candidates must be at least 21 years old and have a high school diploma or GED plus three years of satisfactory security-officer employment or directly related experience.

Requirements

High school diploma or GED.
Three years of prior satisfactory employment as a security officer or directly related experience.
Must be at least 21 years of age.
Valid security license if required by the state.
Driver’s license, as applicable.
Ability to read, write, speak, and understand English.
Ability to pass a pre-employment drug screen and criminal background check.
Must maintain a working telephone number through which the company can make contact.
Able to stand for extended periods and lift, push, and/or pull at least 50 pounds.
Able to perform foot patrols inside and outside the assigned facility and perform duties in inclement weather.

Nice To Haves

Bilingual skills.

Responsibilities

Help supervise operations at an assigned client site during the assigned shift.
Report directly to the Site Supervisor/Director and/or Marksman/Titan management.
Manage a team of security officers, including participating in scheduling, payroll, training, coaching, development, and support.
Ensure the client site receives high-quality security services to protect people and property.
Handle escalated security issues and emergency situations appropriately.
Develop staff in technical and professional skills through performance management, coaching, and recognition.
Treat staff with respect and help provide a positive work environment.
Coordinate and/or conduct site-specific on-the-job training, client-specific training, and annual refresher training according to Titan’s standards.
Reconcile logs, shift responsibilities, and patrols; review incident reports before submission and coordinate preliminary investigations.
Develop and maintain operational procedures and post orders that are available for staff to reference during emergencies.
Train and qualify to work assigned posts and maintain knowledge of post instructions, including emergency instructions.
Maintain building management’s access-control procedures.
Use access-control systems, visitor-management systems, and CCTV systems as needed.
Identify tenants and visitors upon arrival and ensure visitors and vendors are signed in before entering the building.
Observe departing personnel to guard against theft of tenant or building property.
Monitor security cameras within the facility.
Respond to incidents, including property emergencies.
Conduct property patrols as required, including stairways and exterior areas in varying weather conditions.
Assist tenants and visitors with directions and general business information.
Accurately record property damage, unusual occurrences, and equipment malfunctions for building and Titan management.
Maintain clear and accurate logs concerning people and property, including packages.
Provide excellent customer service to all parties encountered while on duty.
Perform other duties as assigned.