Security Shift Supervisor

Allied Universal • Boston, MA

6d

About The Position

The Security Shift Supervisor supervises and coordinates delivery of quality services during an assigned shift at a customer site. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff and providing coaching, recognition, and discipline within the approved empowerment range. The position is part time, with scheduled hours Saturday from 6 a.m. to 8 p.m. and Sunday from 11 a.m. to 7 p.m. Starting pay is $25 per hour. Paid orientation and training are provided.

Requirements

• At least 2 years of security experience.
• At least 18 years of age.
• High school diploma or equivalent, or 5 years of verifiable experience.
• Effective written and oral communication and interpersonal skills, including the ability to work professionally with all levels of personnel and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Ability to handle common and crisis situations calmly and efficiently.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test.
• For driving positions: valid driver's license, at least one year of driving experience, a clean driving record under the stated company criteria, required insurance, and ability to safely operate a vehicle. A driver's record check may also be required.
• Meet applicable state and/or local licensing requirements, which may be required before employment.

Responsibilities

• Supervise and coordinate quality service delivery on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Prepare written reports and logs.
• Handle common and crisis situations at the client site calmly and efficiently.
• Provide exceptional customer service and communicate effectively.

Benefits

• Paid orientation and paid training.
• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half, if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED