Security Shift Supervisor

Churchill Downs Incorporated•Louisville, KY

About The Position

The Security Supervisor oversees the security shift, ensuring the safety of patrons and Team Members and protecting company assets. The role supervises security operations, supports recruitment and staff development, investigates incidents and guest complaints, schedules officer assignments, conducts training, and monitors compliance with policies and procedures. The position may require operating a company vehicle or equipment for which a valid driver's license is required. The role involves circulating throughout assigned areas, including the smoking area, and actively observing players and the functioning of machines. The work environment is usually moderate to loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Management abilities demonstrated in managing security operational effectiveness.
Ability to maintain interpersonal working relationships among all personnel.
Oral and written communication skills.
Knowledge of the Emergency Disaster Plan Manual.
Willingness to assume overall responsibility for shift performance.
Ability to obtain a valid Racing License.

Nice To Haves

One to three years of experience as a security guard or law enforcement agent, with a two-year degree in a related field or equivalent work experience.

Responsibilities

Ensure the safety and security of Team Members and guests.
Supervise programs and processes to reduce and control loss-time injuries.
Assist with recruitment, including job postings and recruiting metrics.
Delegate duties and assign responsibilities to staff.
Complete and process performance reviews.
Assist in developing Team Members and conduct interviews.
Participate in the selection, hiring, coaching, retention, and termination processes.
Investigate incidents and guest complaints, compiling data for accurate reporting.
Schedule the rotation of officers throughout officer posts.
Conduct training with officers.
Ensure that policies and procedures are followed and monitored during the shift.
Operate a company vehicle and/or equipment when asked, if holding a valid driver's license.