Security Shift Supervisor

Allied Universal • Boston, MA

3d

About The Position

The Security Shift Supervisor supervises and coordinates the delivery of quality security services during an assigned shift at a customer site. The role serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The supervisor oversees staff on the assigned shift and provides coaching, recognition, and discipline within the approved empowerment range. This is a part-time position scheduled Saturdays from 6:00 a.m. to 8:00 p.m. and Sundays from 11:00 a.m. to 7:00 p.m. Starting pay is $25 per hour. Paid orientation and training, along with career growth opportunities, are offered.

Requirements

• At least 2 years of security experience.
• At least 18 years of age.
• High school diploma or equivalent, or 5 years of verifiable experience.
• Effective written and oral communication and interpersonal skills, including the ability to interact professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Ability to handle common and crisis situations at the client site calmly and efficiently.
• Intermediate computer skills to use innovative wireless technology at client-specific sites.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test.
• Licensing may be required before employment, depending on state and local laws and regulations.

Nice To Haves

• Supervisor experience is beneficial.
• For driving positions: valid driver's license, at least one year of driving experience, a clean driving record meeting the stated criteria, required minimum insurance, and ability to safely operate a vehicle.

Responsibilities

• Supervise and coordinate the delivery of quality services on an assigned shift at a customer site.
• Serve as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Prepare written reports and logs as needed.
• Handle common and crisis situations at the client site calmly and efficiently.
• Provide exceptional customer service and communication.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Paid orientation and training.
• Career growth opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED