SECURITY SHIFT SUPERVISOR

SILVERTON CASINO LLC•Las Vegas, NV

7d•Onsite

About The Position

The Security Shift Supervisor works under the guidance of the Director of Security, Security Manager, and/or Security Shift Manager. The role supervises Security Officers and assists with patrols of hotel and casino premises to maintain order, enforce regulations, and ensure compliance with applicable laws. The position helps protect company assets, property, guests, and Team Members from threats to their welfare and security. The supervisor plans and schedules security activities, oversees staffing and personnel assignments when senior security leadership is absent, evaluates and monitors subordinate personnel, and inspects officers’ alertness, appearance, and performance. The role also conducts patrols, supports investigations and special activities, maintains accurate records and confidential handling of information, communicates with Silverton and outside personnel, and takes appropriate action in response to events. The supervisor may perform Security Officer duties as needed and has access to specified casino financial and gaming areas and materials. The position requires guest-focused service, adherence to company policies and uniform standards, regular and punctual attendance, teamwork, and a positive, professional demeanor. Candidates must meet the listed age, experience, education, language, and Nevada work-card requirements.

Requirements

Must be at least 21 years of age.
At least one year of experience as a Security Officer and/or six months of experience as a Security Supervisor.
Demonstrated security and/or law enforcement ability and incident investigation skills.
Demonstrated customer relations skills.
Ability to read and write English.
High school diploma, GED, or equivalent.
Nevada Gaming Control Board Gaming Registration.
Valid Nevada driver’s license.
Alcohol Awareness Card.
Identification establishing identity and identification establishing the right to work in the United States.

Nice To Haves

Additional or continued educational certificates in related fields.

Responsibilities

Maintain a high quality of guest service and follow Silverton Be Amazing Service Standards.
Check identification for guests who appear to be under age 30.
Maintain knowledge of and comply with company and departmental policies, procedures, and rules.
Plan and schedule Security activities.
When designated senior security leaders are absent, determine personnel deployment, staffing requirements, assignments, and priority work within the shift.
Schedule, evaluate, and monitor subordinate personnel; assign work and manage early outs and discipline, and grant overtime with Security Director approval.
Inspect Security Officers for alertness, appearance, and performance, and correct deficiencies.
Supervise and direct special activities as assigned by security leadership.
Participate independently in departmental procedures and transactions affecting the casino and related departments.
Access designated drop boxes, soft count and coin rooms, chips, markers, fill slips, the keno write area, and Table Games; handle money and fill exchanges accurately.
Perform Security Officer duties and other subordinate duties as needed.
Monitor compliance with company and departmental policies, procedures, and rules.
Promote a work environment in which subordinate personnel can perform duties within established guidelines, procedures, and laws.
Take appropriate measures to promote the safety of customers, guests, and employees.
Conduct routine patrols, observations, prevention, and reporting during the assigned shift.
Protect confidential information and provide accurate documentation of departmental activities.
Communicate effectively with relevant Silverton personnel and outside personnel.
Determine and implement appropriate action in response to events, as directed.
Promote proper treatment and effective use of assigned equipment and supplies.
Practice teamwork, support fellow employees, and help create an energized and positive work atmosphere.
Follow appearance and uniform standards and maintain open communication with managers.
Maintain a positive and professional demeanor with guests, Team Members, and vendors, and accept performance feedback professionally.
Attend all scheduled shifts regularly and arrive on time.
Perform other duties as assigned.