Security Shift Supervisor - Unarmed

Allied Universal • Washington, DC

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About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services during an assigned shift at a customer site. The role serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The supervisor oversees staff on the assigned shift and provides coaching, recognition, and discipline within the approved empowerment range.

Requirements

• Be at least 18 years of age.
• Possess a high school diploma or equivalent, or have five years of verifiable experience.
• Have effective written and oral communication and interpersonal skills, and the ability to interact professionally and effectively with personnel at all levels and the general public.
• Be able to use initiative and independent judgment within established guidelines.
• Frequently prepare written reports and logs in neat, legible handwriting.
• Be able to read and understand operating procedures and instructions.
• Meet any applicable state or local licensing requirements, which may be required before employment.
• Successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver record check may also be required.
• Have intermediate computer skills to use wireless technology at client-specific sites.
• Be able to handle common and crisis situations at the client site calmly and efficiently.
• Display exceptional customer service and communication skills.
• For driving positions: possess a valid driver's license and at least one year of driving experience; have a clean driving record, the minimum insurance required by company policy, and the ability to safely operate a required vehicle. The stated driving-record standard excludes major violations in the past 36 months, allows no more than one accident in the past 24 months, and no more than one minor moving violation in the past 24 months.

Responsibilities

• Supervise and coordinate the delivery of quality services on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift.
• Provide coaching, recognition, and discipline within the approved empowerment range.
• Handle common and crisis situations at the client site calmly and efficiently.
• Prepare written reports and logs.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• Forty hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED