Security Shift Supervisor - Unarmed

Allied Universal•Normal, IL

About The Position

Allied Universal is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services during an assigned shift at a customer site. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range. The position pays $23.00 per hour and requires a valid driver’s license. The schedule is Sunday through Thursday, 9:30 p.m. to 6:00 a.m.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or equivalent, or five years of verifiable experience.
  • Have effective written and oral communication and interpersonal skills, and the ability to deal professionally and effectively with personnel at all levels and the general public.
  • Be able to use initiative and independent judgment within established guidelines.
  • Be able to prepare written reports and logs frequently in neat, legible handwriting.
  • Be able to read and understand operating procedures and instructions.
  • Meet applicable state and local licensing requirements; licensing may be required before employment.
  • For driving positions, possess a valid driver’s license and at least one year of driving experience; maintain a clean driving record under the stated company criteria, meet the company’s minimum insurance requirements, and safely operate a vehicle.
  • Successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver’s record check may also be required.
  • Have intermediate computer skills to use wireless technology at client-specific sites.
  • Be able to handle common and crisis situations at the client site calmly and efficiently.
  • Display exceptional customer service and communication skills.

Responsibilities

  • Supervise and coordinate the delivery of quality services on an assigned shift at a customer site.
  • Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
  • Prepare written reports and logs.
  • Handle common and crisis situations at the client site calmly and efficiently.
  • Provide exceptional customer service and communication.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Company retirement plans
  • Seven holidays annually paid at time and a half if worked
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law
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