Security Shift Supervisor - Afternoons

Allied Universal • Council Bluffs, IA

4d

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent, or five years of verifiable experience.
• Effective written and oral communication and interpersonal skills, including the ability to deal professionally and effectively with all levels of personnel and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to frequently prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Licensing requirements may apply under state or local laws and regulations, and may need to be met before employment.
• For driving positions: valid driver's license and at least one year of driving experience; clean driving record as specified in the posting; minimum insurance required by company policy; and ability to safely operate a vehicle.
• Must successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; a driver record check may also be required.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Ability to handle common and crisis situations at the client site calmly and efficiently.
• Exceptional customer service and communication skills.

Responsibilities

• Supervise and coordinate the delivery of quality services on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Prepare written reports and logs.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven annual holidays paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED