Warehouse Supervisor (Afternoons)

UNC Dairy•City of Batavia, NY
•$70,000 - $85,000

About The Position

The Warehouse Supervisor is a senior-level operational leader responsible for overseeing multi-shift warehouse, cooler, and logistics operations across internal and external storage locations. The role has expanded accountability for labor management, inventory accuracy, safety leadership, ERP/WMS optimization, and cross-functional coordination in support of plant-wide objectives. The Supervisor provides strategic direction to a unionized workforce, leads continuous improvement initiatives, and ensures compliance with food safety and regulatory standards. The role drives operational performance, cost efficiency, and system reliability while supporting the flow of materials throughout the production and distribution network. The scheduled hours are 3 p.m. to midnight. The work is primarily warehouse-based and includes cooler and dry storage areas with temperature variations and noise. The position also involves regular use of computers and standard office equipment, operation and oversight of warehouse equipment, and frequent interaction with warehouse staff, drivers, production teams, leadership, and auditors. Physical requirements include standing, walking, bending, and lifting up to 25 pounds. The environment is fast-paced and has frequent operational demands.

Requirements

  • Bachelor’s degree in Supply Chain, Logistics, Operations Management, or a related field and/or 5+ years of warehouse experience with 3+ years in a supervisory or management role.
  • Experience leading unionized teams.
  • Proven ability to manage multi-shift or high-volume operations.
  • Strong analytical, problem-solving, and data modeling skills, including advanced Excel proficiency.
  • Strong communication skills, leadership presence, and ability to influence cross-functional teams.

Nice To Haves

  • SAP experience is preferred.
  • Experience with Aptean Ross is preferred.
  • Experience driving Lean, Continuous Improvement, or 5S initiatives.
  • Six Sigma certification is a plus.

Responsibilities

  • Oversee daily receiving, put-away, replenishment, cooler operations, finished goods handling, and outbound shipping.
  • Manage multi-shift operations, including performance, service levels, budget adherence, and workflow optimization.
  • Partner with senior leadership to develop and execute departmental strategies aligned with plant and corporate goals.
  • Own plant-level inventory accuracy targets of 99.5% or higher, including cycle counting, reconciliation, root-cause analysis, and reporting.
  • Serve as the site ERP/WMS super-user, supporting training, troubleshooting, and system optimization.
  • Use data and analytics, including advanced Excel, to forecast labor needs, analyze productivity trends, and improve capacity planning.
  • Lead and develop a unionized workforce, including leads, operators, material handlers, and temporary staff.
  • Conduct performance management, corrective actions, and workforce planning in alignment with labor agreements.
  • Establish productivity standards, accountability measures, and skill development programs.
  • Mentor emerging leaders and support succession planning within the warehouse team.
  • Lead OSHA compliance, PIT safety programs, accident investigations, and corrective actions.
  • Ensure adherence to GMP, HACCP, SQF, and applicable food safety and regulatory standards.
  • Maintain audit readiness through SOP improvements, training programs, accurate documentation, and mock recall exercises.
  • Drive Lean, 5S, and Kaizen initiatives to improve throughput, reduce costs, and enhance service levels.
  • Identify and eliminate operational bottlenecks through layout redesign, slotting optimization, and improved equipment utilization.
  • Partner with Maintenance to manage material handling equipment and ensure safety, reliability, and preventative maintenance compliance.
  • Collaborate with Production, Quality, Scheduling, Purchasing, and Logistics to align material flow and production needs.
  • Participate in plant leadership meetings and provide operational insights and strategic recommendations.

Benefits

  • Group health insurance may be available as part of the total rewards package.
  • Dental insurance may be available as part of the total rewards package.
  • Retirement plan.
  • Wellness program.
  • Paid time away from work.
  • Paid holidays.
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