Teller (Afternoons)

HomeBank Texas•Seagoville, TX

About The Position

The Teller delivers high-quality customer service by accurately handling daily teller transactions and assisting customers with banking questions. The role supports branch growth by building relationships, identifying customer needs, and ensuring compliance with bank policies and applicable regulations. Working hours are 12:45 p.m. to 6:00 p.m. Monday through Friday, with rotating Saturdays from 8:45 a.m. to 12:00 p.m.

Requirements

High school diploma or equivalent.
Ability to pass a background check in accordance with banking regulations.
Strong customer service and relationship-building skills.
High attention to detail and accuracy.
Effective verbal and written communication skills.
Ability to handle cash transactions efficiently and accurately.
Problem-solving and conflict-resolution abilities.
Ability to multitask in a fast-paced environment.
Basic computer and banking-system proficiency.
Sales orientation and ability to identify customer needs.
Ability to stand or sit for extended periods.
Ability to use hands to handle cash and paperwork and operate computers.
Ability to occasionally lift up to 25 pounds.
Visual ability to read screens and documents and verify transaction details.
Ability to communicate clearly in person and by phone.

Nice To Haves

1–2 years of customer service, cash handling, or banking experience preferred.

Responsibilities

Process routine financial transactions, including deposits, withdrawals, transfers, wires, payments, and check cashing.
Balance the cash drawer and maintain proper cash controls in accordance with bank procedures.
Service consumer and business accounts, including checking, savings, CDs, and IRAs.
Explain account products, services, fees, and disclosures clearly to customers.
Verify customer identity and documentation in compliance with CIP and regulatory requirements.
Identify customer needs and cross-sell appropriate bank products and services.
Assist customers with digital banking, debit cards, and general account inquiries.
Maintain accurate records and documentation for all transactions and account openings.
Follow security procedures and report suspicious activity under BSA/AML guidelines.
Provide professional, courteous service and resolve customer issues promptly.