Warehouse Supervisor (Afternoons)

Join the Our Talent Network•Batavia, NY

About The Position

Upstate Niagara Cooperative is hiring a senior-level operational leader to oversee warehouse, cooler, and logistics operations across internal and external storage locations. The Warehouse Supervisor is accountable for labor management, inventory accuracy, safety leadership, ERP/WMS optimization, and coordination across departments. The role provides strategic direction to a unionized workforce, leads continuous improvement, and ensures compliance with food safety and regulatory standards. It supports operational performance, cost efficiency, system reliability, and the flow of materials throughout production and distribution. The position is based primarily in warehouse settings, including cooler and dry storage areas with temperature variations and noise, and involves regular use of computers and standard office equipment. Physical activities include standing, walking, bending, and lifting up to 25 pounds, as well as operating and overseeing warehouse equipment. The environment is fast-paced, with frequent operational demands and regular interaction with staff, drivers, production teams, leadership, and auditors. Hours are 3 p.m. to midnight.

Requirements

Bachelor’s degree in Supply Chain, Logistics, Operations Management, or a related field and/or at least 5 years of warehouse experience with at least 3 years in a supervisory or management role.
Experience leading unionized teams.
Proven ability to manage multi-shift or high-volume operations.
Strong analytical, problem-solving, and data modeling skills, including advanced Excel proficiency.
Strong communication skills, leadership presence, and ability to influence cross-functional teams.

Nice To Haves

Advanced ERP/WMS experience; SAP is preferred.
Aptean Ross experience is preferred.
Experience driving Lean, continuous improvement, or 5S initiatives.
Six Sigma certification.

Responsibilities

Oversee receiving, put-away, replenishment, cooler operations, finished goods handling, and outbound shipping.
Manage multi-shift operations, including performance, service levels, budget adherence, and workflow optimization.
Partner with senior leadership to develop and execute departmental strategies aligned with plant and corporate goals.
Own plant-level inventory accuracy targets of 99.5% or greater, including cycle counting, reconciliation, root cause analysis, and reporting.
Serve as the site ERP/WMS super-user, supporting training, troubleshooting, and system optimization.
Use data and analytics, including advanced Excel, to forecast labor needs, analyze productivity, and improve capacity planning.
Lead and develop a unionized workforce, including leads, operators, material handlers, and temporary staff.
Conduct performance management, corrective actions, and workforce planning in alignment with labor agreements.
Establish productivity standards, accountability measures, and skill development programs; mentor emerging leaders and support succession planning.
Lead OSHA compliance, PIT safety programs, accident investigations, and corrective actions.
Ensure adherence to GMP, HACCP, SQF, food safety, and regulatory standards.
Maintain audit readiness through SOP improvements, training, accurate documentation, and mock recall exercises.
Drive Lean, 5S, and Kaizen initiatives to improve throughput, reduce costs, and enhance service levels.
Address operational bottlenecks through layout redesign, slotting optimization, and improved equipment utilization.
Partner with Maintenance on material handling equipment safety, reliability, and preventative maintenance compliance.
Coordinate with Production, Quality, Scheduling, Purchasing, and Logistics to align material flow with production needs.
Participate in plant leadership meetings and provide operational insights and strategic recommendations.