Security Shift Supervisor - Residential Building

Allied Universal • New York, NY

3d • Onsite

About The Position

Allied Universal is hiring a full-time Security Shift Supervisor to oversee a residential building in the Chelsea area of Manhattan. The supervisor oversees and coordinates quality services on an assigned shift, acts as a liaison among the site supervisor, Account Manager/Field Operations Manager, and security officers, and supervises staff by providing coaching, recognition, and discipline within approved empowerment guidelines. The position involves daily interaction with the general public, the client, and building staff, and requires strong customer service, communication, and crisis-response skills.

Morning, evening, and overnight shifts are available. Candidates should be flexible to work Monday through Sunday. The hourly pay rate is $24. Employment is conditional on successfully completing a background investigation and post-offer/pre-employment drug and alcohol testing; a driver-record check may also be required.

Requirements

• Supervisory experience.
• At least two years of security-related experience.
• At least 18 years of age.
• High school diploma or equivalent, or five years of verifiable experience.
• Effective written and oral communication and interpersonal skills, including the ability to deal professionally and effectively with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Ability to handle common and crisis situations calmly and efficiently.
• Must successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; may be required to pass a driver-record check.
• For driving positions: valid driver's license, at least one year of driving experience, a clean driving record meeting the stated standards, insurance at least at the level required by company policy, and ability to safely operate a vehicle.
• Licensing may be required before employment depending on applicable state or local laws and regulations.

Responsibilities

• Oversee and coordinate delivery of quality security services during an assigned shift at the customer site.
• Serve as a liaison among the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within approved empowerment guidelines.
• Interact with the general public, client, and staff while providing customer service.
• Prepare written reports and logs.
• Handle common and crisis situations at the client site calmly and efficiently.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven paid holidays annually at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED