Security Services Manager

Robert W Woodruff Library of the Atlanta University Center Inc•Atlanta, GA

About The Position

The Security Services Manager oversees the Atlanta University Center Robert W. Woodruff Library’s security operations, personnel supervision, and physical security systems to help ensure a safe and secure environment for employees, students, and visitors. The role directs security personnel and programs, coordinates with member institutions and public agencies, oversees investigations, and serves as the primary liaison for operational management of the library-administered AUC transportation system. The AUC Robert W. Woodruff Library supports the teaching and learning missions of Clark Atlanta University, Morehouse College, and Spelman College. The organization describes its staff as diverse and collaborative, and highlights opportunities for advancement and career development.

Requirements

  • Bachelor’s degree from an accredited college or university in Criminal Justice, Security Management, Safety, Public Safety, Business Administration, or a related field; an equivalent combination of education, training, and progressively responsible experience in security operations, law enforcement, or security management may be considered.
  • At least six years of demonstrated security experience developing, implementing, and enforcing security policies, procedures, and operational protocols.
  • At least three years of supervisory or management experience overseeing security personnel, security operations, or contracted security staff.
  • Strong communication and interpersonal skills for managing people and communicating with patrons and staff.
  • Working knowledge of safety codes, OSHA responsibilities, EPA requirements, and emergency preparedness.
  • Intermediate to advanced computer skills, including experience using MS Office tools.
  • Proficiency operating CCTV surveillance systems, monitoring live feeds, reviewing recorded footage, and identifying security incidents.
  • Valid Georgia driver’s license.

Responsibilities

  • Direct personnel in developing security measures that comply with state and federal guidelines and regulations.
  • Coordinate with public safety leaders at member institutions and local government representatives to support cooperation between Library activities and law enforcement and firefighting agencies.
  • Direct personnel in establishing, promoting, and maintaining Library security and property protection programs.
  • Establish, direct, or coordinate operational procedures for fire prevention and firefighting, guarding and patrolling property, and orienting and monitoring personnel.
  • Take immediate action, under authority from the Chief Financial Officer/Assistant Director - Operations, when conditions pose an immediate threat to life or health or threaten damage to equipment or buildings.
  • Oversee investigations of accidents and criminal acts.
  • Serve as the primary liaison for operational management of the library-administered AUC transportation system.

Benefits

  • Competitive pay and benefits package
  • Generous paid time off for full-time and part-time employees
  • 403(B) Retirement Plan with company catch for employees contributing between 3–7%
  • Thirteen paid holidays per year
  • Supportive work environment
  • Opportunities for advancement and career development
  • Employee Assistance Program (EAP)
  • Employee discount program
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