Account Manager - Security Services

Allied Universal • Sparks, NV

9d

About The Position

Allied Universal is hiring an Account Manager to lead daily security operations and help ensure the safety and well-being of the people and places protected. The Account Manager guides, develops, and motivates security officers and supervisors to deliver service that meets client needs and operational standards. The listed salary is $96,158.40.

Requirements

• High school diploma or equivalent.
• Meet any applicable state or local licensing requirements, which may be required before employment.
• Valid driver’s license if driving a company vehicle or a personal vehicle while conducting business.
• At least two years of experience in business operations, security management, or supervising teams in a fast-paced environment.
• Experience leading, developing, and retaining a dynamic team while building positive client relationships.
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and coordination with law enforcement.
• Ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently.
• Proficiency in web-based applications and computer systems, including Microsoft Office.
• Ability to communicate effectively with clients and employees, manage multiple projects, and drive operational excellence.
• Financial acumen to manage staffing levels, minimize non-billed overtime, and manage turnover costs; planning and organizational skills to control inventory costs.

Nice To Haves

• College degree in Business Administration or a law enforcement-related field.
• Law enforcement, military, contract or proprietary security services, or facility management experience.
• American Society of Industrial Security (ASIS) Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.
• Graduation from a certified public safety academy, such as Law Enforcement, Firefighter/Paramedic, or Corrections Officer.

Responsibilities

• Use AI-powered technology to schedule security officers, meet client contract hours, and minimize unbilled overtime.
• Hire, coach, and manage security officers and supervisors, including oversight of payroll, performance, and employee relations.
• Serve as the primary client point of contact and ensure high-quality service that protects people and property.
• Respond professionally to escalated security issues and coordinate with clients and internal teams during incidents and emergencies.
• Oversee training, safety, site operational standards, and inventory of uniforms, equipment, and other essential supplies.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan and disability insurance.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career advancement opportunities within a global security services company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED