Security Service Technician

Unlimited Technology • Long Beach, CA

12d • $83,000 - $110,000

About The Position

Unlimited Technology is a cyber and physical security specialty contractor serving leading brands and critical infrastructure. The Service Technician manages access control and IP camera products and systems installed at client sites. The role independently installs, programs, troubleshoots, commissions, and maintains electronic devices, power supplies, and network components. The technician communicates with the Field Supervisor, Project Manager, subcontractors, and customers, and presents a knowledgeable, engaging image to clients. The position requires sound independent judgment, the ability to learn the company's device-monitoring and management methods, a valid driver's license, and passing pre-employment drug and background checks. A company vehicle is provided.

Requirements

• High school diploma or equivalent.
• Mastery of all Install and Service Technician responsibilities.
• 3–5 years of field installation experience in the security environment.
• Certifications in Lenel or Software House access control.
• Experience installing door hardware such as strikes and magnetic locks.
• Experience troubleshooting network switches.
• Experience reading and comprehending engineered drawings.
• Experience marking up or redlining drawings after installation.
• Computer proficiency, including Microsoft Word and Excel.
• Excellent verbal and written communication skills and ability to work effectively with employees and customers.
• Strong work ethic, teamwork, interpersonal skills, and a customer-service-oriented attitude.
• Ability to work under pressure with minimal supervision; self-starter and quick learner.
• Valid driver's license.
• Ability to pass pre-employment drug and background checks.

Nice To Haves

• Certifications in American Dynamics, Genetec, or Exacq.
• Experience in Audio Visual Technology.

Responsibilities

• Install and service access control and IP camera systems according to engineered drawings.
• Program, terminate, and commission a wide range of access control products and platforms.
• Use programming skills associated with the UTI product line.
• Identify and resolve issues that could negatively affect job productivity.
• Complete all paperwork associated with job tickets.
• Maintain a safe, clean working environment.
• Communicate job activity to the Project Manager or Field Supervisor in a timely manner.
• Assist Level I technicians.
• Maintain the condition and cleanliness of the company-provided vehicle.
• Maintain a safe driving record and immediately report incidents or near misses to management.
• Attend required product or safety training.

Benefits

• Health, dental, and vision coverage.
• Life insurance.
• 401(k) with company match: 100% up to 3% and an additional 50% match of 2%.
• Paid time off.
• 11 paid holidays.
• Company equity after one year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED