Security Patrol Guard

Signal Security•Bessemer, AL

14h•Onsite

About The Position

Signal Security is seeking a professional and dependable Patrol Security Guard to conduct overnight patrols at multiple client properties in a highly visible marked patrol vehicle. Officers will be responsible for driving from property to property, conducting vehicle and foot patrols, observing and reporting suspicious activity, and maintaining a strong security presence for our clients. A Signal Patrol Guard will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Requirements

Must be able to operate a smartphone, computer, and digital reporting systems
Valid driver’s license with clean driving record
Ability to walk properties and work independently overnight
Strong communication and report-writing skills
Professional appearance and reliable attendance required
21 years of age or older
High school diploma or GED
Pass background check and drug test
Must have valid driver’s license and good driving record
Must have reliable transportation
Complete training modules within first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds

Nice To Haves

Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
Strategic Planning: Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities

Patrol multiple properties throughout the shift in a marked patrol car
Conduct foot patrols of apartment communities, commercial properties, and client locations
Observe, document, and report suspicious activity, safety hazards, or disturbances
Complete detailed digital incident and patrol reports using a company smartphone and computer systems
Provide excellent customer service and interact professionally with residents, clients, and the public
Respond to calls for service and assist with property-related issues as needed
Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company’s values, expectations, and consistent service in alignment with site specific instructions/post orders.
Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
Consistently communicates with the Advanced Patrol Guard and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
Will be assigned a vehicle that guard is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
Consistently deescalate issues through communication in a professional and prompt manner.
Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.