Site Security Patrol Guard

Signal Security•Apple Valley, CA
•Onsite

About The Position

A Signal Patrol Guard conducts foot and vehicle patrols of courtyards, offices, pools, retail locations, and other high-value areas. The guard ensures access points are secured and protects property, customers, residents, and staff with close attention to detail and safety. Duties include the minimum responsibilities listed in the posting as well as any additional duties specified in site Post Orders. The role involves delivering mobile security services in a company patrol vehicle, preparing detailed and accurate reports using company technology and web- or app-based software, and providing professional customer service. Guards communicate with clients, team members, and management; promptly report customer or property concerns; deescalate issues professionally; and follow site instructions, schedules, appearance standards, and service benchmarks. Guards are responsible for the assigned vehicle and equipment during their shifts. The position is part-time based on business need and availability, with morning and swing shifts only. Weekends and holidays are required. The posting describes a 90-day probationary period followed by at-will employment. Pay starts at $18.00 per hour, with merit-based opportunities for increased pay, hours, shift preference, promotion, and career advancement.

Requirements

  • Be at least 21 years old.
  • Hold an active California Guard Card.
  • Have a high school diploma or GED.
  • Have at least one year of professional security experience; event security experience does not qualify.
  • Have a valid driver's license and a good or clean driving record.
  • Have reliable personal transportation and a working cell phone.
  • Pass a background check and drug test; some positions may require a background check before employment.
  • Complete training modules within the first month.
  • Provide a complete, up-to-date resume whose information matches the employment application and includes current employer and employment dates.
  • Demonstrate excellent organization and oral and written communication skills.
  • Be able to adapt, learn, and improve through daily coaching, training, and feedback.
  • Maintain a professional appearance, communication style, and demeanor, and demonstrate commitment to service, organizational values, and professionalism.
  • Be physically able to walk, stand, and drive for extended periods.
  • Be able to move equipment weighing up to 20 pounds.
  • Follow the culture, values, and protocols established by Signal of High Desert and Signal Security leadership.
  • Be available for morning or swing shifts based on business need and availability, including weekends and holidays.

Nice To Haves

  • Some college is preferred.

Responsibilities

  • Conduct foot and vehicle patrols of courtyards, offices, pools, retail locations, and other high-value areas to secure access points and protect property, customers, residents, and staff.
  • Deliver mobile security services in accordance with company values, expectations, site instructions, and Post Orders.
  • Write detailed and accurate reports during each shift using company technology and web- or app-based software.
  • Arrive on time, clock in and out, meet time commitments, follow instructions, and comply with dress code and appearance standards.
  • Interact with internal and external customers and cultivate customer-service relationships.
  • Promptly communicate customer- or property-related information and concerns to the Advanced Patrol Guard and/or Branch Patrol Supervisor.
  • Care for and maintain the assigned patrol vehicle during the shift, including fueling, washing, keeping the interior clean, and inspecting it.
  • Care for assigned Signal equipment, including radios, access keys or cards, uniforms, and devices.
  • Manage daily activities to meet benchmarks and expectations established by the Branch Patrol Supervisor, including reporting standards and service quality.
  • Deescalate issues consistently through prompt, professional communication.
  • Receive and share information through the Branch Supervisor Daily Scrum, including client needs, route changes, and Post Order updates.
  • Complete assigned daily tasks and communicate maintenance needs involving company assets.

Benefits

  • Personal and professional growth.
  • Tuition assistance for part-time and full-time employees and immediate family members through Bellevue University online.
  • Accrued sick time after 90 days.
  • Paid online training.
  • Career advancement and leadership opportunities.
  • Merit-based opportunities for increased pay, hours, shift preference, and promotion.
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