Security Operations Manager - Full Time

Securitas • Seattle, WA

2d

About The Position

Securitas is hiring a Security Operations Manager to manage guarding operations for an assigned account in Seattle, Washington. The role oversees a shift and/or segment of operations across multiple sites, including subordinate officers and supervisory staff. The manager works with line management and client representatives, maintains service expectations, supports staff development and retention, and coordinates the staffing, scheduling, equipment, records, and other needs required to deliver services. The position is scheduled for a swing shift from 2:00 p.m. to 10:45 p.m. and pays $82,555.20 per year.

The ideal candidate is a calm, professional leader who can develop a high-performing team, provide strong customer service, communicate effectively, and uphold Securitas’ values of Integrity, Vigilance, and Helpfulness. Candidates must complete the company's pre-employment screening, including a drug screen and background investigation.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED required.
• A college degree or at least 2 years of professional person-management experience is required.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have a strong grasp of appropriate and professional verbal and written communication.
• Proficient in basic computer and technology use.
• Must be self-motivated and demonstrate strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• Must be willing to participate in pre-employment screening, including a drug screen and background investigation.

Nice To Haves

• Conflict resolution and de-escalation skills.
• Customer service background.

Responsibilities

• Manage a shift and/or segment of guarding operations at multiple sites, supervising subordinate officers and supervisory staff.
• Meet with line management and client representatives to provide status updates and address actual or potential problems.
• Maintain regular client contact to ensure service expectations are being met.
• Coordinate with line management on staff orientation, training, development, and retention.
• Maintain and submit payroll records and other employee and business information.
• Review client and company reports for accuracy and timeliness.
• Coordinate scheduling, staffing, equipment, record keeping, and related matters to ensure smooth service delivery.
• Provide input to company initiatives.
• Perform other tasks and duties of a similar nature and scope as required for the assigned office.

Benefits

• Medical, dental, vision, life, AD&D, and disability insurance
• 401(k) options
• Paid time off
• Paid family leave, up to 12 weeks a year in accordance with state law
• Weekly pay
• DailyPay access program
• Referral program
• Telemedicine and virtual medical care
• Discounts on childcare, vehicles, electronics, cell phone plans, travel, and more
• Free uniforms
• Paid training
• Doggy and kitty daycare discounts
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED