Operations Manager - Full-Time

Sweeping Corporation of America•Converse, TX

7d•Onsite

About The Position

Sweeping Corporation of America (SCA), the nation’s leading street sweeping company, provides street sweeping, jet-vac, and environmental services to municipalities and government agencies. The Operations Manager supports SCA’s mission by leading branch operations and field teams serving San Antonio, Corpus Christi, and South Texas. The role is based in San Antonio, Texas, and requires high travel of 51% or more. The Operations Manager leads employees, plans and schedules work, manages branch financial performance, and ensures reliable service delivery. The role partners with Sales, HR, Finance, Maintenance, and other departments to support customers, grow accounts, maintain safety, and improve operational efficiency. The position has direct and/or indirect supervisory responsibility, including assigning work, monitoring performance, training and guiding employees, conducting evaluations, approving timecards, and participating in hiring and corrective or other employment decisions as appropriate. The role requires regular, predictable attendance and availability to respond to staffing or operational needs outside standard work hours. Physical demands include lifting up to 25 pounds and primarily desk-based work with moderate standing or walking, as well as use of computers, phones, and standard office equipment.

Requirements

At least 1 year of operations experience.
High school diploma or equivalent.
Excellent communication and interpersonal skills.
Ability to work effectively across teams and departments.
Ability to plan, organize, and execute initiatives while meeting timelines and deliverables.
Reliability, accountability, and commitment to high-quality results.
Ability to anticipate challenges, identify solutions, and adapt to changing business needs.
Ability to lift up to 25 pounds.
Ability to use computers, phones, and standard office equipment; normal or corrected vision and hearing sufficient for office work.
Availability to respond to staffing or operational needs outside standard work hours.

Nice To Haves

Waste management or driver operations experience.
Jet-vac experience, highly preferred.
One year of management experience preferred; team management experience is not required.
Bachelor’s degree preferred.

Responsibilities

Lead the team with clarity and confidence, building trust through open communication, approachability, and accountability.
Promote a safe, inclusive, and performance-driven workplace culture and ensure compliance with safety policies.
Execute branch-level strategies aligned with company goals.
Plan and schedule work weekly or monthly using routing tools to efficiently meet customer demand.
Manage branch profit and loss and make data-driven decisions to drive profitability.
Monitor KPIs, including revenue, labor costs, maintenance, and safety.
Partner with Sales to identify and pursue growth opportunities, support customer retention, and grow accounts through strong service.
Set clear goals and metrics, ensure follow-through, and hold yourself and the team accountable for results.
Manage staffing levels and oversee daily and weekly crew scheduling and route execution.
Track employee hours, manage pay approvals, and oversee payroll submission.
Coach employees, address performance, administer discipline when necessary, and foster strong employee relations.
Use data and reporting tools to drive continuous improvement and identify operational efficiencies and growth opportunities.
Solve problems independently, manage resources wisely, and plan for long-term success.
Build positive relationships with employees, customers, and cross-functional partners; represent the branch in the community and with clients.
Collaborate with HR, Finance, Sales, Maintenance, and other departments to align operations and ensure service delivery.
Represent the SCA brand professionally and communicate the value of its services.
Maintain regular and predictable attendance and reliably adhere to assigned work schedules.
Supervise workers by assigning work, monitoring performance, providing training and guidance, conducting evaluations, approving timecards, and participating in hiring, corrective action, and employment decisions as appropriate.
Respond to staffing or operational needs outside standard work hours.