Security Operations Manager- Georgia Regional Hospital Atlanta

Georgia Department of Revenue•Atlanta, GA

23d

About The Position

The Security Operations Manager is responsible for the daily management of campus security operations and supervises assigned civilian security personnel. The position reports directly to the Police Lieutenant, who has overall responsibility for police and security operations. The manager ensures adequate staffing, operational readiness, policy compliance, and a safe environment for patients, staff, and visitors. This is an exempt salaried management position. The incumbent is expected to work the hours necessary to fulfill the responsibilities of the position. The role is subject to emergency callback and may require evenings, weekends, holidays, or extended hours to ensure operational continuity and minimum staffing levels. It is mission-essential. The employee must maintain a valid driver's license and wear the prescribed uniform unless otherwise authorized, and may be required to perform subordinate duties when necessary to maintain operations. Employment may require drug screening, a TB evaluation, and annual influenza vaccination. Documented medical contraindications or religious beliefs may qualify for limited vaccination exemptions. A national and state background check is required as a condition of employment.

Requirements

High school diploma or GED.
Georgia P.O.S.T. certification.
Two years of supervisory custodial experience in a criminal justice or correctional system, including one year at the lower-level Correctional Lieutenant (PSP065) or equivalent; or one year of experience at the lower-level Correctional Captain (PSM060) or equivalent.
One year of supervisory experience.
Maintain a valid driver's license.
Wear the prescribed uniform unless otherwise authorized.
Complete a national and state background check as a condition of employment.
May be required to complete drug screening, a TB evaluation, and annual influenza vaccination.

Nice To Haves

Correctional supervisor experience.
Behavioral health or hospital security experience.
Law enforcement supervisory experience.
Experience in scheduling, emergency management, and incident command.

Responsibilities

Supervise Security Supervisors, Security Officers, Dispatchers, and assigned personnel.
Plan, assign, direct, and evaluate staff work.
Ensure continuous 24-hour security operations and adequate shift coverage.
Develop work schedules and coordinate staffing adjustments for leave, vacancies, training, and emergencies.
Provide supervisory or operational coverage when staffing shortages require management involvement.
Coordinate daily operations with the Police Lieutenant and implement departmental directives.
Respond to emergencies, critical incidents, alarms, disturbances, fires, and natural disasters.
Inspect personnel, buildings, grounds, equipment, and security systems.
Complete performance evaluations, investigations, reports, and administrative documentation.
Recommend corrective action, training, equipment purchases, and operational improvements.
Maintain compliance with DBHDD policies, post orders, and DBHDD Police directives.