Security Officer (On Call) - DoubleTree by Hilton Alana Waikiki Beach

Waldorf Astoria Kuwait • Honolulu, HI

14h

About The Position

The Security Officer helps provide facility safety and a welcoming hospitality experience for guests at the DoubleTree by Hilton Alana Waikiki Beach. The role monitors hotel premises, supports incident investigations and emergency response, maintains accurate security documentation, and assists guests professionally. The position requires a current, valid Hawaii Security Guard Card, two years of security officer experience, and 12 months of customer service experience. The schedule varies across morning, afternoon, and overnight shifts, with open availability required on weekdays, weeknights, weekends, and holidays. Shifts depend on business levels and seniority scheduling.

Requirements

• Current valid Hawaii Security Guard Card.
• Two years of security officer experience.
• 12 months of customer service experience.
• Open availability for weekdays, weeknights, overnight shifts, weekends, and holidays.

Responsibilities

• Conduct interior and exterior security patrols to identify and address safety and security risks, threats, and undesirable conditions.
• Conduct preliminary incident investigations, gather relevant information, document findings, and ensure accurate incident reporting.
• Prepare security reports and records and ensure their accuracy.
• Assist in responding to safety hazards, fires, medical incidents, and security threats.
• Respond to guest inquiries and concerns professionally and efficiently.

Benefits

• Access to 110 nights of discounted travel through the Go Hilton travel program, with room rates as low as $40 per night.
• Employee stock purchase program allowing eligible employees to invest in Hilton shares at a 15% discount.
• Paid parental leave for eligible Team Members, including partners and adoptive parents.
• Caregiving concierge services.
• Crisis Concierge support.
• Free counseling and support through the Employee Assistance Program for eligible Team Members.
• Paid time off.
• Health plans, including dental and vision coverage.
• Retirement plans.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed