On-Call Banquet Server - The Alloy a DoubleTree by Hilton

Concord Hospitality Enterprises•Upper Merion Township, PA

About The Position

The Alloy, a DoubleTree by Hilton, is hiring an on-call Banquet Server to help create memorable guest experiences at receptions, meetings, trainings, reunions, and other special events. The role pays $6 per hour plus gratuity. Servers provide attentive service and work with the event team to ensure events run smoothly and meet brand and company standards. Training is provided for buffet, plated, and reception-style meal service.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Commitment to delivering excellent guest service.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior serving or hospitality experience is a plus.

Responsibilities

  • Provide exceptional guest service.
  • Arrange place settings, tables, chairs, and linens according to Banquet Event Orders (BEOs).
  • Carry food trays from staging areas; pour water and wine; and serve guests during multiple-course meals and buffet service.
  • Communicate with guests about menu questions and special dietary needs.
  • Set up events, execute service, and keep tables clean between courses.
  • Assist fellow servers during peak periods to fulfill guest requests.
  • Learn and practice buffet, plated, and reception-style meal service to brand and company standards; training is provided.
  • Perform side work to prepare for upcoming events.

Benefits

  • Comprehensive benefits package for full-time associates, including medical, dental, and vision insurance.
  • Life insurance with short-term and long-term disability options for full-time associates.
  • 401(k) with company match for full-time associates.
  • Tuition assistance for full-time associates.
  • Discounted room rates at Concord-managed hotels for full-time associates.
  • Training and development and career advancement opportunities for full-time associates.
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