Barista PT - The Alloy a DoubleTree by Hilton

Concord Hospitality Enterprises•Upper Merion Township, PA

About The Position

The Barista/stocker works in the hotel’s Market coffee shop, which serves Starbucks beverages. The role focuses on providing friendly, enthusiastic, professional, and timely service while preparing specialty coffee drinks and supporting a high-volume outlet with cash-handling duties. The position is part-time and requires availability on Saturdays and Sundays, with flexibility to work weekdays as needed. It may become full-time as business demands increase. Associates are expected to create a welcoming guest experience, maintain a clean and well-stocked work area, accurately handle payments and transaction records, and follow the rules in the Concord Hospitality Handbooks. The employer describes a respectful, associate-focused culture and provides training and development opportunities. Listed benefits apply to full-time associates only.

Requirements

  • Must be personable and comfortable meeting the public.
  • Must be able to handle money, currencies, and coins accurately.
  • Must be able to perform repetitive work without errors.
  • Must be able to maintain transaction records on computers and have basic computer awareness.
  • Must have excellent interpersonal and people skills and deal with customers politely.
  • Must dress neatly.
  • Must have the ability to read and write.
  • Must demonstrate integrity, honesty, and accountability.
  • Must be available on Saturdays and Sundays, with flexibility to work weekdays as needed.

Nice To Haves

  • Cashier experience and computer knowledge are helpful.
  • Knowledge of more than one language is preferred.

Responsibilities

  • Provide personalized, friendly, enthusiastic, professional, and timely service to guests.
  • Prepare specialty coffee drinks.
  • Greet and welcome customers and interact with them politely.
  • Maintain cleanliness of appliances and counter space, including wiping up spills and removing trash.
  • Count money before a shift to help ensure accurate cash handling.
  • Tabulate bill and expense information in cash registers or computers and maintain transaction records.
  • Inform customers of available payment methods, including cash, check, credit card, and debit card.
  • Stock shelves and monitor inventory to identify items that are running low.
  • Resolve customer complaints or refer them to the restaurant manager.
  • Follow the rules in the Concord Hospitality Handbooks.
  • Work varied hours, including weekends, and weekdays as needed.

Benefits

  • Competitive pay of $15.00 per hour plus tips.
  • Full-time associates may receive medical plans, prescription discounts, vision and dental coverage.
  • Full-time associates may participate in a 401(k) retirement program with a company contribution.
  • Full-time associates may receive seven complimentary hotel room nights per year.
  • Full-time associates may receive group life insurance equal to their annual salary.
  • Full-time associates may access voluntary short- and long-term disability programs.
  • Full-time associates may receive a Verizon Wireless discount of up to 18%.
  • Development opportunities through classroom training and an online Learning Management System.
  • Education assistance through University of Phoenix, including tuition savings.
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