Full-Time Banquet Server - The Alloy a DoubleTree by Hilton

Concord Hospitality Enterprises•Upper Merion Township, PA

About The Position

The Alloy, a DoubleTree by Hilton, is hiring a full-time Banquet Server. The role helps create memorable guest experiences at receptions, meetings, trainings, reunions, and other special events. The Banquet Server delivers attentive service, works collaboratively with the event team, and helps ensure events run smoothly. Pay is $8 per hour plus gratuity. The position includes setting up and maintaining event spaces and table settings according to Banquet Event Orders, serving food and beverages across plated meals and buffets, responding to guest questions and dietary needs, and completing side work to prepare for upcoming events. Training is provided in buffet, plated, and reception-style service in accordance with brand and company standards. Full-time associates are eligible to participate in a benefits package that includes medical, dental, and vision insurance; life insurance with short- and long-term disability options; a 401(k) with company match; tuition assistance; discounted room rates at Concord-managed hotels; and training, development, and career advancement opportunities. The company describes a culture centered on Quality, Integrity, Community, Profitability, and Fun, and emphasizes associate development, work-life balance, diversity, and customer service.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Commitment to delivering excellent guest service.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior serving or hospitality experience is a plus.

Responsibilities

  • Provide exceptional guest service.
  • Arrange place settings, tables, chairs, and linens according to Banquet Event Orders (BEOs).
  • Carry trays of food from staging areas and pour water and wine while serving multiple-course meals and buffet lines.
  • Communicate with guests about menu questions and special dietary needs.
  • Set up events and maintain clean tables between courses.
  • Assist fellow servers during peak periods to fulfill guest requests.
  • Learn and provide buffet, plated, and reception-style meal service in accordance with brand and company standards; training is provided.
  • Perform side work to prepare for upcoming events.

Benefits

  • Competitive wages.
  • Medical, dental, and vision insurance.
  • Life insurance with short-term and long-term disability options.
  • 401(k) with company match.
  • Tuition assistance.
  • Discounted room rates at Concord-managed hotels.
  • Training and development opportunities.
  • Career advancement opportunities.
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