Security Officer Full Time Customer Service

Allied Universal•Hebron, KY

About The Position

As a full-time unarmed patrol officer at a technology, media, and telecommunications location in Hebron, Kentucky, you will help safeguard clients while providing customer service to employees, visitors, drivers, and vendors. You will conduct routine and random patrols, maintain a visible security presence, support access control and site procedures, and respond to incidents and emergencies. The role is scheduled Monday through Friday, 2:00 p.m. to 10:00 p.m., and pays $18.50 per hour. Applicants must be at least 18 years old for unarmed roles and have a high school diploma or equivalent. Employment is contingent on a background investigation and, where permitted by law, a drug screen. Licensing may be required under applicable state or local rules. A valid driver's license is required only for driving positions. Allied Universal offers access to tools for viewing and claiming additional shifts, paid training and career-growth opportunities, a retirement savings plan, medical, dental, vision, basic life and AD&D, and disability insurance, plus discounts through its Perks Program.

Requirements

  • Be at least 18 years of age for unarmed roles; armed roles require applicants to be at least 21.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment.
  • Submit to a drug screen as a condition of employment to the extent permitted by law.
  • Meet applicable state and/or local licensing requirements, which may be required before employment.
  • A valid driver's license is required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • CPR certification is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to clients, visitors, drivers, and employees by carrying out security procedures, site-specific policies, and emergency response activities when appropriate.
  • Conduct regular and random unarmed patrols of warehouse, loading dock, office, parking, and perimeter areas to deter unauthorized activity and identify security-related concerns.
  • Monitor access points, verify visitor and vendor authorization, and maintain accurate visitor, vehicle, and incident documentation.
  • Respond calmly to incidents, alarms, and critical situations; communicate observations to appropriate site contacts and Allied Universal leadership.
  • Support the orderly movement of personnel, deliveries, and freight traffic while maintaining a professional presence in a fast-paced fulfillment environment.

Benefits

  • Access to an exclusive technology tool to view and claim additional shifts.
  • Paid training and career-growth opportunities.
  • Retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
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