Security Officer Full Time Customer Service Specialist
About The Position
As a Security Officer in Plano, Texas, you will help safeguard a technology, media, and telecommunications location while providing customer service. You will monitor assigned areas, conduct routine patrols, remain visible to help deter incidents, and use communication and computer skills to support security operations. You will represent Allied Universal’s agile, reliable, innovative, and people-first culture through integrity and teamwork. The position is full-time and pays $18.25 per hour. Scheduled hours are Wednesday and Thursday, 2:00 p.m. to 10:00 p.m., and Saturday and Sunday, 6:00 p.m. to 6:00 a.m. Applicants are subject to a background investigation and, where permitted by law, a drug screen. Licensing requirements depend on applicable state and local laws and may need to be met before employment. A valid driver’s license is required only for driving positions.
Requirements
- Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
- Possess a high school diploma or equivalent.
- Applicants are subject to a background investigation in accordance with applicable laws.
- Applicants are subject to a drug screen to the extent permitted by law.
- Meet applicable licensing requirements, which may be required before employment.
- A valid driver’s license is required for driving positions only.
Nice To Haves
- Comfort using a computer or tablet is preferred.
- CPR certification is preferred.
- Customer service experience is preferred.
Responsibilities
- Provide customer service by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
- Respond to incidents, service requests, and critical situations calmly and professionally, escalating concerns according to site-specific protocols.
- Conduct regular and random patrols of the facility, access points, parking areas, and perimeter to identify and report unusual activity, hazards, and maintenance concerns.
- Monitor site access, verify visitor and contractor authorization according to site procedures, and maintain accurate activity logs and incident reports.
- Communicate clearly with employees, visitors, vendors, and Allied Universal leadership about security-related concerns.
Benefits
- Access to a retirement savings plan.
- Medical, dental, vision, basic life and AD&D, and disability insurance.
- Discounts on brands and services through the Perks Program.
- Paid training and access to career growth opportunities.
- Access to technology to view and claim additional shifts.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
