Security Officer Full Time Visitor Reception

Allied Universal•Wilmington, DE

About The Position

Allied Universal is hiring a full-time Security Officer for visitor reception at a financial institution in Wilmington, Delaware. The officer serves as a welcoming, professional presence while monitoring access, assisting visitors, communicating with staff and guests, observing activity, reporting concerns, and helping maintain a secure environment. The role calls for exceptional customer service and adherence to site-specific procedures, access-control protocols, and security policies. The schedule is Wednesday through Sunday, 2:00 p.m. to 10:00 p.m. The pay rate is $18.00 per hour. Employment is subject to a background investigation and, to the extent permitted by law, a drug screen. Licensing requirements may apply under state or local law. A valid driver’s license is required only for driving positions.

Requirements

  • At least one year of security-related experience.
  • At least 18 years of age for unarmed roles; at least 21 years of age for armed roles.
  • High school diploma or equivalent.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet applicable state or local licensing requirements, if required prior to employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • Customer service experience.
  • A state-, county-, or city-issued security-related license.
  • Loss prevention experience.

Responsibilities

  • Provide customer service at the financial institution’s front desk while following site-specific procedures, access-control protocols, and security policies.
  • Greet, screen, and direct employees, visitors, contractors, and deliveries; maintain visitor logs and issue appropriate credentials.
  • Monitor entry points, alarms, cameras, and other security-related systems from the front desk, and report unusual activity or access concerns according to site procedures.
  • Respond calmly and professionally to incidents, visitor concerns, and critical situations; contact appropriate personnel and emergency responders when needed.
  • Maintain a professional lobby environment, answer questions, communicate with building stakeholders, and help deter unauthorized access.

Benefits

  • Retirement savings plan.
  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and access to career growth opportunities.
  • Access to technology to view and claim additional shifts.
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