Part-Time Security Officers, Weekends All Shift, Boston, Cambridge, & Somerville (Jeremiah)

Northeast Security•Boston, MA

About The Position

Northeast Security, Inc. is hiring part-time Security Officers for weekend shifts in Boston, Cambridge, and Somerville, Massachusetts. The role involves patrolling and monitoring premises, responding to emergencies and requests for assistance, using technology to monitor alarms, and documenting incidents. Officers may work outdoors in all weather conditions and address quality-of-life issues, including situations involving homelessness and addiction. Applicants must meet eligibility, screening, and orientation requirements; positions may be rescinded if background requirements are not passed.

Requirements

At least two years of security experience.
High school diploma or GED equivalent.
At least 18 years of age.
Excellent oral and written communication, organizational, and interpersonal skills.
Computer literacy, including experience with MS Windows, Outlook, OneNote, and multiple screens.
Ability to remain alert and active, with most of the shift spent on foot.
Ability to respond to emergencies involving patrons with quality-of-life issues, including homelessness and addiction.
Ability to deescalate irate tenant or customer calls and access requests.
Neat and professional appearance.
Dependable transportation.
Ability to communicate clearly and effectively in English, both verbally and in writing.
Ability to pass all required pre-employment background and drug screenings.
Ability to remain calm and work effectively in a fast-paced environment.
Strong customer service skills, attention to detail, professionalism, and conflict-resolution skills.
Ability to demonstrate responsibility and friendliness toward clients and residents.
Commitment to high ethical and professional standards.

Responsibilities

Respond in person to emergency situations and requests for assistance, evaluating appropriate courses of action.
Monitor, patrol, and respond to threats or emergencies outdoors in all weather conditions.
Use technology to monitor alarm signals and respond or dispatch security personnel according to the standard operations manual, notifying appropriate authorities.
Answer incoming phone lines.
Work individually and as part of a team to respond to incidents.
Review security footage and conduct incident investigations when required.
Patrol and monitor premises for irregularities, suspicious behavior, and security breaches.
Observe and report incidents or suspicious activity.
Communicate with local law enforcement and fire departments as necessary.
Conduct foot patrols of the premises and remain alert and active while on foot.
Write detailed daily incident reports and complete and submit forms associated with patrol duties.
Deescalate irate tenant or customer calls and access requests.
Follow the on-site operations manual and post orders.
Perform other duties as required by the client or Northeast Security, Inc.