Security Officer Full Time Unarmed Patrol Customer Service

Allied Universal•Chicago, IL
•Onsite

About The Position

As a Security Officer with Allied Universal, you will serve and safeguard clients at an educational and cultural institution in Chicago, Illinois. You will monitor assigned areas, conduct unarmed patrols, and maintain a visible presence to help deter security-related incidents. You will provide customer service to visitors, students, faculty, staff, and guests, communicate professionally, and support a welcoming museum and educational environment. The role includes responding to incidents and concerns, monitoring access points, reporting unusual conditions, and documenting incidents in accordance with company procedures. This is a full-time position paying $19.50 per hour. The listed schedule is Monday, Wednesday, Friday, Saturday, and Sunday, 9:30 AM to 5:00 PM.

Requirements

  • Possess a high school diploma or equivalent.
  • Be at least 18 years of age for unarmed roles.
  • Applicants are subject to a background investigation in accordance with applicable laws.
  • Applicants are subject to a drug screen to the extent permitted by law.
  • Meet applicable state or local licensing requirements, which may be required before employment.

Nice To Haves

  • Customer service experience is preferred.
  • CPR certification is preferred.
  • A guard card or license is preferred.

Responsibilities

  • Provide customer service to visitors, students, faculty, staff, and guests by following security procedures and site-specific policies and carrying out emergency response activities when appropriate.
  • Respond calmly and professionally to incidents, visitor concerns, and critical situations.
  • Conduct regular and random unarmed patrols of galleries, classrooms, public areas, staff spaces, and the surrounding perimeter.
  • Monitor access points and visitor activity, report unusual conditions, and help deter unauthorized access to restricted areas.
  • Provide directions and communicate site policies to support a welcoming museum and educational environment.
  • Document incidents in accordance with Allied Universal procedures.

Benefits

  • Access to a retirement savings plan.
  • Medical, dental, vision, basic life and AD&D, and disability insurance.
  • Discounts on brands and services through the Perks Program.
  • Paid training and career growth opportunities.
  • Access to technology to view and claim additional shifts.
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