Security Officer Unarmed Patrol Customer Service

Allied Universal•San Francisco, CA

2d•Onsite

About The Position

As a Security Officer Unarmed Patrol Customer Service in San Francisco, California, you will serve and safeguard clients at a residential property. You will conduct routine unarmed patrols, maintain a visible presence to help deter security-related incidents, support access control activities, and provide customer service to residents and visitors. The role is full time and pays $28.24 per hour. The posted schedule is 10:30 PM–7:00 AM on Monday, Friday, Saturday, and Sunday. Applicants must have at least one year of security-related experience, be at least 18 years old for an unarmed role, and possess a high school diploma or equivalent. CPR certification, a guard card or license, customer service experience, and access control and badge experience are preferred. Employment is subject to background investigation and drug screening as permitted by law. State or local licensing may be required before employment; a valid driver’s license is required only for driving positions.

Requirements

At least one year of security-related experience.
At least 18 years of age for unarmed roles.
High school diploma or equivalent.
Applicants are subject to a background investigation in accordance with applicable laws.
Applicants are subject to drug screening to the extent permitted by law.
Licensing requirements are subject to state and/or local laws and regulations and may be required before employment.
A valid driver’s license is required for driving positions only.

Nice To Haves

CPR certification.
A guard card or license.
Customer service experience.
Access control and badge experience.

Responsibilities

Provide customer service to residents, guests, visitors, and staff while carrying out security procedures, site-specific policies, and appropriate emergency response activities.
Respond calmly and professionally to incidents, resident concerns, access-related issues, and critical situations, using problem-solving skills.
Conduct regular and random unarmed patrols of residential common areas, building entrances, parking areas, and the property perimeter to deter unauthorized activity and identify security concerns.
Monitor access points and visitor activity, assist with resident and guest entry procedures, and report unusual activity or maintenance concerns according to site-specific policies.
Accurately document incidents, observations, and patrol activity, and communicate relevant information to Allied Universal leadership and site contacts.