Security Officer Unarmed Patrol Customer Service

Allied Universal•Chino, CA

1d•Onsite

About The Position

As a Security Officer Unarmed Patrol Customer Service in Chino, California, you will serve and safeguard clients at a residential location. You will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for residents and visitors. You will provide customer service, communicate clearly, and respond professionally to security-related concerns. The role is full-time and pays $20.50 per hour. The listed schedule is Wednesday and Thursday, 11:00 AM–7:00 PM, and Friday through Sunday, 7:00 PM–3:00 AM.

Requirements

Be at least 18 years of age for unarmed roles.
Possess a high school diploma or equivalent.
Submit to a background investigation in accordance with applicable laws.
Submit to a drug screen to the extent permitted by law.
Meet applicable state and local licensing requirements; licensing may be required before employment.

Nice To Haves

Customer service experience.
A guard card or license.

Responsibilities

Provide customer service to residents, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
Respond to incidents, resident concerns, access-related issues, and critical situations in a calm, problem-solving manner.
Conduct regular and random patrols of residential buildings, common areas, parking areas, and perimeter locations to identify and report unusual activity or maintenance concerns.
Monitor access points and visitor activity in accordance with site-specific procedures.
Document observations, incidents, and policy violations in required reports.
Communicate professionally with residents, guests, property personnel, and emergency responders while supporting a welcoming residential environment.