Security Officer Unarmed Patrol Customer Service

Allied Universal•Delray Beach, FL

About The Position

Allied Universal is hiring a part-time Unarmed Patrol Officer for a residential location in Delray Beach, Florida. The officer will safeguard residents, visitors, staff, and property by patrolling assigned areas, supporting access control, monitoring visitor activity, responding to concerns and incidents, and providing customer service. The role requires clear communication, accurate documentation using computer or tablet tools, and a professional, welcoming approach. The stated pay rate is $15.92 per hour. The schedule is Monday and Wednesday, 11:00 AM–4:00 PM, and Saturday and Sunday, 4:00 PM–10:30 PM. Applicants are subject to a background investigation and, where permitted by law, a drug screen. Licensing may be required under applicable state or local regulations. A valid driver’s license is required only for driving positions.

Requirements

  • Be at least 18 years of age for unarmed roles.
  • Possess a high school diploma or equivalent.
  • Submit to a background investigation as a condition of employment, in accordance with applicable laws.
  • Submit to a drug screen as a condition of employment, to the extent permitted by law.
  • Meet applicable state or local licensing requirements, if required prior to employment.
  • A valid driver’s license is required for driving positions only.

Nice To Haves

  • Customer service experience is preferred.
  • Access control and badge experience is preferred.
  • Comfort using a computer or tablet is preferred.

Responsibilities

  • Provide customer service to residents, visitors, and staff while following site-specific procedures and policies and carrying out appropriate emergency response activities.
  • Conduct regular and random unarmed patrols of residential buildings, common areas, parking areas, and perimeter locations to deter unauthorized activity and identify security concerns.
  • Monitor access points and visitor activity in accordance with property policies; document observations and report irregularities to designated personnel.
  • Respond to incidents, resident concerns, and critical situations calmly and professionally, using problem-solving skills.
  • Prepare accurate incident reports and communicate clearly with property management, residents, and Allied Universal leadership.

Benefits

  • Access to technology for viewing and claiming additional shifts.
  • Paid training and career growth opportunities.
  • Participation in a retirement savings plan.
  • Discounts on brands and services through the Perks Program.
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