Security Officer- Overnight

Loews Hotels•Coral Gables, FL

6d•Onsite

About The Position

The Security Officer helps maintain the safety and peace of mind of guests, team members, and property at Loews Coral Gables Hotel. The role patrols the hotel, monitors access and security systems, responds to emergencies, documents incidents, and enforces hotel policies. The officer also communicates professionally with guests and team members, supports safety training, and helps resolve safety-related maintenance issues. The position may require varying schedules, including nights, weekends, and holidays, as well as limited local travel for training or meetings.

Requirements

Previous experience in hotel security or a related field is required; 1–3 years is preferred.
Ability to remain calm and make sound decisions in high-pressure situations.
Ability to operate departmental vehicles, including electric transport vehicles.
Strong observational and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in report writing and documentation for incidents and safety issues.
Ability to work flexible hours, including nights, weekends, and holidays, as required.
Willingness to participate in required off-site training or refresher courses.

Nice To Haves

Basic first-aid certification or ability to administer first aid.
High school diploma or equivalent; an associate’s degree in criminal justice, security management, or a related field is preferred.
Knowledge of security systems, safety regulations, and emergency response protocols.
Experience using CCTV systems and other security technology.
Customer service or hospitality experience.
Background in law enforcement or military service.
Additional certifications in security training, conflict resolution, or emergency response.

Responsibilities

Monitor and control access to team member entrances.
Conduct regular hotel patrols to identify and address safety hazards.
Respond to emergencies according to established Emergency Response Procedures.
Maintain detailed logs for visitor access and package removal.
Inspect packages entering and exiting the premises.
Document security incidents and actions taken.
Enforce hotel policies and regulations consistently.
Interact professionally with guests and address their concerns.
Monitor CCTV systems and report suspicious activity promptly.
Communicate safety-related maintenance issues to management.
Manage lost and found items.
Collaborate with team members on health and safety training initiatives.
Maintain regular attendance in accordance with standards.
Attend mandatory training sessions and meetings.
Perform other duties as assigned.
Work varying schedules as business needs require.
Participate in off-site training or refresher courses as required; limited local travel for training or inter-departmental meetings may be required.