Overnight Security Officer

Loews Hotels & Co•Atlanta, GA

5d•Onsite

About The Position

The Overnight Security Officer helps ensure the safety and security of guests, team members, and property at Loews Atlanta Hotel. The role includes monitoring access, patrolling the hotel, responding to emergencies, documenting security activity, enforcing hotel policies, and providing professional assistance to guests and team members. The officer also monitors CCTV, reports safety-related maintenance concerns, manages lost and found, and supports health and safety training. The position requires flexible overnight hours, including weekends and holidays as needed, regular attendance, and participation in mandatory training and meetings. Other duties may be assigned.

Requirements

Previous experience in hotel security or a related field is required; 1–3 years is preferred.
Ability to remain calm and make sound decisions in high-pressure situations is required.
Ability to operate departmental vehicles, including electric transport vehicles, is required.
Strong observational and problem-solving skills to identify and address security concerns.
Excellent communication and interpersonal skills for interacting effectively with guests and team members.
Proficiency in report writing and documentation of incidents and safety issues.
Ability to work flexible overnight hours, including weekends and holidays as required.
Willingness to participate in required off-site training or refresher courses.

Nice To Haves

Basic first-aid certification or ability to administer first aid.
High school diploma or equivalent; an associate’s degree in criminal justice, security management, or a related field is preferred.
Knowledge of security systems, safety regulations, and emergency response protocols.
Experience using CCTV systems and other security technology.
Customer service or hospitality experience.
Background in law enforcement or military service.
Additional certifications in security training, conflict resolution, or emergency response.

Responsibilities

Monitor and control access to team member entrances.
Conduct regular hotel patrols to identify and address safety hazards.
Respond to emergencies in accordance with established Emergency Response Procedures.
Maintain detailed logs for visitor access and package removal.
Inspect packages entering and exiting the premises.
Document security incidents and actions taken.
Consistently enforce hotel policies and regulations.
Interact professionally with guests and address their concerns.
Monitor CCTV systems and report suspicious activity promptly.
Communicate safety-related maintenance issues to management.
Manage lost and found items.
Collaborate with team members on health and safety training initiatives.
Maintain regular attendance and attend mandatory training sessions and meetings.
Work varying schedules to reflect business needs and perform other duties as assigned.
Participate in off-site training or refresher courses as required.